Olayiwola Odunayo

Odunayo Olayiwola I enjoy growing businesses and retaining customers through different playbooks. Growth/Retention Hacker. Contact Experiences Retention Lead Tasked with defining clear strategies for retention of our customers and growth plans Crowdforce Email:- sept2021--Feb2021 Phone No:- Growth and product Lead Managing product stability for Transaction growth. Cicoserve Payment Limited October2020--Sept 2021 Managed retention team and coordinate distribution, plus growth services. Address: S.E Asebe Mabushi Abuja. Relationship and Retention Manager Scaled the company from 1k customers to 10k+ active customers. Kudi. Jan2018-Sep2020. Skills & Expertise Build relationships with existing and new agents. Relationship Manager Drive transactions and revenues. Interswitch Group . Aug2016-Dec2018. Analyse feedbacks from the customer. Education Customer Relationship Management Course Bachelor of Arts in History and international Studies EDX Academy University of Ilorin 2011 - 2015 Retention Drive team to achieve growth goals. Business growth goals. Relationship managment. Product marketing Product Analyse