Olayinka Owolabi

I provide level 2 technical support to Microsoft 365 IT Professionals and Microsoft partner

organizations for Microsoft services online.

Advanced diagnostics, analysis, and troubleshooting of all Office 365 technologies. Experienced in administration and end-user support, troubleshooting, and software analysis.

Experience with Outlook, OneDrive, Exchange Online, Teams, SharePoint, Windows Operating system, Microsoft Office 365 Administration, Azure Active Directory Administration, Windows Server Administration, and macOS.

I have over four years of experience assisting clients remotely and physically. I have well-honed customer service skills which I developed working remotely with several IT companies.

I have worked with several Office 365 IT administrators and Users worldwide.

I am a Native English speaker.

I guarantee a project treated with exceptional care and attention to detail.

What can I offer you?

• Expert level assistance

• Thorough research and reporting

• Administrative services

• Customer relationship management, onboarding of new clients, live chat, email

• Advanced data entry skills.

• Technical support (Office 365 and other cloud services)

• Proper escalation and routing of out-of-scope issues.

I am experienced in internet and academic research, Zendesk, live chat, email communications.

I am open and very happy to learn how to use new applications as I believe that this helps me evolve.

I am accountable, reliable, honest, and a fast learner.

I work with a fast, stable, and reliable 4G network at least 10mbps guaranteed.

I look forward to hearing from you.