Olayinka Johnson

Olayinka Johnson Opeyemi No 6, Okigwe road by Umueze, Corpers lodge, RCCG Kings Palace, Umuahia, Abia State. - | - Objective Dedicated and results-driven customer service professional with a proven track record of delivering exceptional remote support. Seeking a challenging position that leverages my strong communication skills, problem-solving abilities, and commitment to customer satisfaction. Eager to contribute to a dynamic team, providing top-notch service in a remote work environment while utilizing innovative solutions to enhance the overall customer experience. Experience Perfect Touch (Hair Salon) 2015 - 2018 Custormer service officer Engaged with clients in a courteous and professional manner, ensuring a positive salon experience. Managed appointment scheduling and communicated effectively with clients to confirm bookings for home services. Resolved customer inquiries, concerns, and complaints promptly, maintaining high customer satisfaction. Collaborated with stylists and salon staff to ensure seamless service delivery. Maintained a tidy and welcoming reception area, contributing to a clean and organized salon environment. Conducted follow-up calls to gather client feedback and address any post-service concerns. Upheld salon policies and procedures to ensure a consistent and positive customer experience. Redeemed Christian church of God Eagles wing Area head quarters 2021 - 2023 Youth Financial Secretary and Head of Ushering Unit Managed financial transactions for youth group activities, maintaining accurate records and ensuring transparency. Coordinated with church members to facilitate seamless financial contributions and address any related concerns. Spearheaded the Ushering Unit, overseeing the welcoming and seating of congregants during services and programs. Demonstrated strong interpersonal skills in engaging with church members, addressing inquiries, and providing assistance. Organized and led team meetings to discuss plans, address concerns, and ensure effective communication within the Ushering Unit. Collaborated with church leadership to enhance the overall worship experience for members and visitors. Contributed to planning and executing church events, coordinating logistics and providing support to attendees. Played a key role in fostering a positive and welcoming environment within the church community. Education University of Ilorin 2018 - 2023 B.Sc Biochemistry Skills Proficient in Microsoft word Proficient in various CRM softwares Excellent communication and interpersonal skills Multitasking and time management Strong problem-solving abilities Certification Custormer service Kudimata certificate on basic Financial Education Reference Available upon request -