Olawale Oladipo

A CUSTOMER SERVICE REPRESENTATIVE IS AN AMBASSADOR WHO ENSURES CUSTOMER’S SATISFACTION AND RETENTION My Services And Skills Team Management Customer Feedback documentation Product Onboarding Troubleshooting Phone Support Customer Engagement E-commerce Support Order Processing Call Center Management Payment Processing Order Processing Active Listening Inbound Inquiry Customer Relationship Management Call Logging Creating Customer’s ticket on Hubspot Responding to a customer’s complaints through email on hubspot Logging a customer’s inbound call on Hubspot Assigning a customer’s Ticket creation Task to a team member via Trello Creating a customer’s ticket on freshdesk Trello Intercom Google Workspace Zendesk Freshdesk Hubspot