ANIMASHAUN OLATUNJI
Email:-| Tel: -
LinkedIn: https://www.linkedin.com/in/olatunji-animashaun-231b30156/
Profile Summary
Dependable Fleet Supervisor with excellent customer service and administrative skills. Implemented cost saving initiatives
to reduce Jumia Food spending by 50% in 2019. Highly skilled in navigation and route planning. Excellent trainer and
Management professional effective at building highly-motivated teams, as well as leading cross-functional teams in fastpaced environments.
Human Resources Management.
eLearning College
2020
University of Lagos
B.Eng. Petroleum and Gas Engineering.
2010 - 2018
WORK EXPERIENCE
Head of Operations/General Manager - Olive Fast Track Services
Sept 2020 – date
- Formulated business strategy with the CEO
- Implemented efficient processes and standards across a strength of 10 supervisors
- Coordinate customer service operations with strategic ways to ensure customer retention
- Implemented the use of technology solutions which improved efficiency and accountability
- Manage contracts and relations with customers, vendors, partners
- Evaluate potential risks and lead quality assurance efforts across board
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements to the CEO
Finance Reconciliation Team Lead (Receivables) – Jumia Nigeria
- Overseeing daily cash collection procedures.
- Associated in the Implementation of new systems and processes for B2B analysis.
- Achieved new record high of 98.4% in cash collection.
- Maintained partnership compliance of over 50 persons
- Provide weekly and monthly reports to the CFO.
- Attend management meetings to align with other departments.
- Affiliate finance detailing with Dispatch and Logistics (Jumiafood)
May 2018 - Aug 2020
Customer service/Order processing Supervisor - Yudala Ltd (Konga)
Oct 2015 - March 2016
- Implementation of order resolution procedures
- Conduct periodic customer service staff training
- Optimized order processing by introducing Google sheets and breaking down the work flow into units.
- Increased order processing throughput through shift optimization.
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Improved company customer service rating
Trained team on operating procedures and company services. Sustained continuous improvement by
implementing customer interface management systems through social media
Used active listening skills and asked open-ended questions to ascertain customer call needs
Provided accurate, specific and timely performance feedback
Intern at Ministry of Energy and Mineral Resources (INTERNSHIP)
July 2014 - Jan 2015
- Team participation in Salt Water Intrusion Project in Lagos Island Axis, Southwest Nigeria, using Geophysical
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Methods (electrical resistivity method) to delineate salt and fresh water layers
Graphical representation of data from various part of Lagos State
Analysis of borehole data from different axis of Lagos to delineate various lithology
Supply chain Analyst - Jumia Nigeria
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July 2013 - Feb 2014
Daily overseeing of company procedures
Evaluated vendor operations according to quality standards
Strengthened relationship between partners
Collaborated with IT professionals to implement effective systems
Tracked KPIs and report on supply chain’s performance
IT SKILLS & PERSONAL ATTRIBUTES
- Microsoft Office Packages
- Adept analytical skills
- Proactive and self-motivated
- Apt written and oral communication/presentation skills
- Good interpersonal skill
- Energetic team player
- Ability to multi task effortlessly with excellent planning and coordination skills
- Effective utilization of CRM tools
- Accounting, tax, financial audit, oil and gas operations, budgeting, reconciliation, book-keeping, oil and gas
Accounting, accounting software, payroll, cost control
REFEREES
Engr Ayodele Onakoya
Senior Chemical Engineer,
Lagos State Ministry of Energy and Mineral resources.-Telephone: -
Funto Faleye
Lead, Product-Telephone: -
