OLATUNDUN TITILOPE AKINYEMI
Nigeria
- |-OBJECTIVE
To contribute my quota to the growth of the organization and also work in an environment with
opportunities for challenges, career development and new skills acquisition.
EXPERIENCE
Client Magnet
December 2021 – March 2022
Virtual Assistant
* Took comprehensive notes during client’s meetings and highlighted to-dos for the week
* Assigned and monitored tasks based on to-dos with due dates
* Scheduled Executive’s daily tasks and managed email based on priority
Immanuel College
February 2021 – till date
Administrative Secretary
* Responded, directed phone calls, planned and booked appointments.
* Scheduled meetings, took comprehensive minutes, wrote and dispersed email and
memos.
* Assisted in the preparation of regularly scheduled reports, developed and maintained a
filing system.
* Updated and upheld school policies and regulations, maintained contact lists.
* Provided general support to visiting parents, acted as the point of contact for internal
and external supervisors.
NAgro Scheme
August 2018 – July 2020
Sales Marketing Executive
* Monitored market trends and studied competitor’s products and services.
* Identified target markets and developed strategies for sales improvement.
* Mentored local farmers on marketing approaches to increased sales.
* Planned the selling costs for the crops and livestock.
Smile Communications Nigeria Limited
March 2018 – September 2018
Customer Service Representative
* Cold called people with CRM to sell company’s products.
* Used scripts to provide information about product’s features, prices etc.
* Generated solutions using my product knowledge and the company's knowledge bases.
* Solved complex customer complaints at first resolution by asking open ended questions
to understand the customer’s problem.
Project Partner’s Data Solutions
May 2017 – January 2018
Administrative Secretary
* Took incoming calls, texts and emails to the business, booked appointments, prepared
reports and kept accurate client records.
* Developed and maintained the onboarding strategy for the newly recruited interns.
* Delivered reports that accurately measure up the performance of the new interns.
* Used my ability in paying attention to details and was able to accurately enter client’s
data work using the EpiData software.
EDUCATION
Obafemi Awolowo University
B.Agric. (Soil Science)
Second Class, Upper Division
2015
Obafemi Awolowo University
MSc. (Soil Science)
2023
PROFESSIONAL CERTIFICATIONS
Inbound Sales Certification
Customer Service Certification
Project Management Certification
TECHNICAL SKILLS
Use of MS Office and Google Suite
Analytical Skills
Critical Thinking
Research
Communication Skills
PERSONAL PROFILE
Marital Status:
Nationality:
Known Languages:
Hobby:
Gender:
REFERENCE
Available on Request
Single
Nigerian
English, Yoruba
Research, travelling, meeting people, organizing events
Female