Olasupo Mary Olamide

OLASUPO MARY OLAMIDE No 2, Ccc Parish 5, Oke Oore Iwo, Osun State - - Objective Dedicated and friendly customer service representative with 2 years of experience in providing high-quality support. Eager to leverage skills in communication and problem solving to enhance customer satisfaction. Experience Customer Service Representative Egbon Nla Real Estate Ventures, Benin city, Edo state January,2023 – May, 2024 - Assisted customers with inquiries, complaints, and product information via phone, email, and chat. - Resolved customer issues efficiently, resulting in a 20% increase in customer satisfaction ratings. - Maintained accurate records of customer interactions and transactions. Sales Associate The Laundry Luxe, Benin city, Edo state May, 2024 – September, 2024 - Provided exceptional service to customers, ensuring a positive shopping experience. - Assisted in managing inventory and merchandising displays. - Collaborated with team members to achieve sales goals. Skills - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work in a fast-paced environment Tools Hubspot Zendesk Freshdesk Intercom Asana Airtable Monday.com Slack Education BAEDL University of Benin, Benin city, Edo state-