Olasunkanmi Adeniyi O. | Freelancer Resume

OLASUNKANMI OGUNKOMAYA 21, Olatunde Imoroti, Martins Estate, Akute via Ojodu Berger, Lagos Remote Operations Specialist | AI Tools | Data & Content Systems PROFESSIONAL SUMMARY Detail-oriented remote professional with experience in data management, AI tools, content creation, and operations support. Skilled at building efficient workflows, managing digital systems, and delivering accurate results in fast-paced environments. Strong focus on productivity, automation, and scalable processes. CORE SKILLS ● ● ● ● ● ● ● ● ● Data Entry and Data Cleaning Microsoft Excel and Google Sheets Web Research and Lead Generation AI Tools (Claude, ChatGPT, automation tools) Content Creation and Blogging Operations and Workflow Management CRM and Database Management Process Documentation Time Management and Remote Collaboration PROFESSIONAL EXPERIENCE Remote Operations & AI Support Specialist Freelance | Remote ● ● ● ● ● ● Managed spreadsheets, databases, and structured data systems with high accuracy Used AI tools to automate repetitive tasks and improve productivity Generated leads using AI-assisted research and prospecting tools Created and managed content for blogs and digital platforms Built simple workflows to streamline operations and reduce manual work Conducted web research and compiled actionable insights for business use Content Creator and Blogger Self-Employed | Remote ● ● ● ● Wrote and published content focused on technology, AI, and personal growth Optimized content for SEO to improve visibility and engagement Developed structured content strategies to grow audience reach Used analytics insights to refine content performance PROJECT HIGHLIGHTS AI-Powered Lead Generation System ● Built a system using AI tools to extract and organize business leads ● Reduced manual prospecting time significantly ● Delivered structured datasets ready for outreach Content and Growth System ● Created consistent blog and social content ● Applied SEO strategies to increase organic reach ● Focused on valuable, educational content that drives engagement TOOLS & TECHNOLOGIES ● ● ● ● ● Microsoft Excel Google Sheets AI Tools (Claude, ChatGPT) Notion or similar productivity tools Content Management Systems WORK STYLE ● ● ● ● Fully remote and self-managed Strong communication in async environments Detail-focused and deadline-driven Comfortable working across time zones EDUCATION Altschool Africa - Diploma Product Management | 2024 Google Digital Garage Fundamentals of Digital Marketing | 2020 Indian Institute of Management (EDX) Introduction to Operation Management | 2015 Olabisi Onabanjo University, Ago Iwoye, Ogun State B.Sc. Biochemistry (Second Class Upper) | 2008 Skills Product Management Skills: - User Research, Market Analysis, Product Roadmap Development, Agile Methodologies, MVP Definition Technical Skills: - Data Analysis (Excel, Google Sheets), Project Management Tools, Wireframing Soft Skills: - Leadership, Communication, Problem-Solving, Cross-functional Collaboration, Time Management Other Skills: - Microsoft Office Suite (Intermediate) - Facebook Marketing, Google Ads, Graphic Design, Video Editing Education Certifications & Training - Introduction to Operation Management | Indian Institute of Management (EDX), 2015 - Business Enterprise and Management | Enterprise Development Centre (Pan Atlantic University), 2016 - Digital Marketing Skills | Google/Levity Africa, 2016 - Medical Rec Volunteer Work: - Customer Care, Data Management, and Health Education | Lagos State Health Volunteer Scheme, 2012 Professional Experience Hub Operations Manager | MAX, Lagos, Nigeria 2023 – Present - Oversee daily hub operations, ensuring smooth execution of logistics processes and achievement of operational targets. - Lead cross-functional teams to improve efficiency, reduce costs, and enhance service delivery. - Manage compliance with operational standards and safety protocols, fostering a culture of continuous improvement. - Address customer issues and implement solutions to improve overall customer experience. Speedaf Logistics |Lagos, Nigeria 2021 – 2023 Hub Operations Supervisor - Managed hub operations, focusing on safety, order management, and continuous improvement. - Coordinated parcel movements between hubs and central warehouses, leading to operational efficiency gains. - Led daily team meetings, ensuring alignment on operational goals and compliance with SLAs. - Resolved customer issues, contributing to increased satisfaction and loyalty. Jumia 3PL-Station | Hub Manager |, Lagos, Nigeria 2017 – 2021 - Directed hub operations, scaling daily order handling significantly from 90 to 4,500 packages. - Led teams to ensure SLA compliance and fostered a safety-first approach in operations. Developed training programs for new employees, enhancing team performance and operational Efficiency. Jumia Nigeria (AIG Express) | Lagos, Nigeria 2014 – 2016 Dispatch/Warehouse Operations (Team Lead) - Managed team performance, ensuring smooth shipping and receiving processes. - Oversaw package sorting and dispatch, maintaining accurate stock records and resolving operational Issues. Projects Aidiscoveries (Side Project) 2024 - Managed the development of a platform designed to connect users with AI tools, guides, trends and news for easy access to free and best AI tools worldwide. - Conducted user research, identified key pain points, and collaborated with developers to create an MVP. - Implemented feedback loops to iterate on product features and improve user experience