Olarewaju Precious Tolulope

OLAREWAJU PRECIOUS TOLULOPE- - Ibadan, Nigeria linkedin.com/in/precious-olarewaju- SUMMARY Virtual assistant with demonstrated expertise in compliance assistance and remote administrative services who is driven and thorough. competent in accurately and professionally managing social media platforms, calendars, scheduling, and email interaction. presently honing digital marketing abilities with an emphasis on content strategy, audience interaction, and branding. Extremely creative and well-organized, with a great capacity for multitasking, effective prioritization, and secrecy. devoted to providing dependable assistance and productive online interaction to help companies increase communication, streamline processes, and fortify their online presence. EXPERIENCE Business Development Officer / Executive Assistant, DANTATA AUTO REPAIRS facilitated better time management and easier everyday operations by effectively managing calendars and scheduling client appointments to provide high-level executive support. developed and implemented captivating social media campaigns with Canva and oversaw a regular content schedule, which resulted in a noticeable rise in audience interaction and brand awareness. Developed and presented detailed marketing reports to clients, earning praise for clear insights and strategies recommendations that supported informed decisionmaking. Proactively completed tasks and met tight deadlines, contributing to a 20% boost in team productivity and ensuring smooth project workflows. 03/2024 – 05/2025 Virtual Assistant, AFRICAN (BQ) SOLAR ENERGY TECHNOLOGY CO. LTD Resolved customer inquiries and complaints promptly and professionally, resulting in consistently high customer satisfaction and repeat business. Handled a high volume of calls, emails, and live chats daily, maintaining a response time 20% faster than team average while ensuring quality service. Gathered and analyzed customer feedback, leading to insights that directly influenced service improvements and reduced recurring issues. Delivered accurate and clear product and service information, helping customers make informed decisions and reducing follow-up queries. This Processed orders, returns, and refunds efficiently, is contributing to a streamlined workflow and a 15% reduction in processing time. Maintained comprehensive and organized customer record using CRM tools, enabling better follow-ups and personalized support. 05/2023 – 03/2024 Lagos, Nigeria • • • • • • • • • • EDUCATION B. Agriculture Science, University of Ilorin 10/2017 – 10/2023 Kwara, Nigeria SKILLS Software Proficiency in Microsoft Office Packages. Graphics design (canvas). Data entry, and report. Critical Thinking Uses logic and reasoning to identify solution and approaches to problem. Communication Communicate well in oral and written formats. Soft Skills Emotional intelligence, Interpersonal skills, Time management skills, Strong organizational skills and problem-solving skills TRAINING / COURSES Virtual Assistant, ALX Remote Work & Virtual Collaboration Professional Certificate. 08/2024 – 10/2024 Online Ai Career Essential, ALX 05/2024 – 07/2024 Online Foundations of Digital Marketing and E-commerce, Cousera Course taken online, focusing on digital marketing and analytics. 04/2024 – 04/2024 Online Customer Relationship Management (CRM) 12/2022 Online VOLUNTEERING Red-cross, Volunteer Provided first aid and basic health education to individuals and groups at outreach events, schools, and community centers. Participated in community sensitization campaigns on hygiene, disease prevention Created and scheduled social media posts. • • • Languages English Language 11/2023 – 12/2023 Ibadan, Nigeria