Olaolu Ajose Osikoya

OLAOLU OSIKOYA MEng-Industrial Engineering | Lean Six Sigma. Business Process Analyst | Business Analyst | Business Process Management (BPM) and Process Improvement Analyst.-| +27 - | www.linkedin.com/in/olaolu-osikoya Candidate Engineering Technologist - Engineering Council of South Africa (ECSA) Associate Member- Southern Africa Institute of Industrial Engineers. PERSONAL SUMMARY Olaolu has multi-disciplinary industrial experience with skills in business analysis, business process analysis and design/re-engineering, business engineering, business process improvement and optimisation and business transformation. His ability in strategic business process analysis and management, operations management and solution development with knowledge of business principles aids him in understanding business practices, analysing business ecosystem, identifying process challenges and business requirements to develop new operating model and/or re-engineer existing business process to implement effective business process solutions to meet business needs and objectives that deliver value to stakeholders and the entire system (people, process and technology). He is equipped with knowledge of how information management and technology can be applied appropriately to enhance operational efficiency, business processes and business transformation to support business and technical capabilities. Area of Expertise • Business process analysis, business analysis and process re-engineering. • Business process management (BPM) and intelligent process automation. • Business engineering, business process improvement, optimisation and transformation. • Research– Information and data gathering, data/information analysis for decision making and business improvement. • Lean transformation. • Industrial engineering practice. • Project and operations management. SKILLS Technical Skills and Capabilities. • Business analysis and process requirement management (elicitation, analysis, verification and documentation of business and process requirement). • Business process analysis and design/re-engineering, business process implementation and performance monitoring. • Research, analysis of business operations and business ecosystem (external environment trends, business trends, industry trends & competitors) to identify business/process challenges & uncover business/process improvement opportunities. • Mapping, modelling and documentation of business and process requirements, standard operating procedures- SOPs, “AS-IS” and “TO-BE” processes flow diagram/models, information flow diagram, data flow diagram, use cases and related artifacts. • Knowledge of process automation strategy and ability to identify automation opportunities for process improvement. • Application of industrial engineering techniques & methodologies. • Development of business cases for improvement opportunities & management of activities involved. • Knowledge and application of Process Classification Frameworks. • Problem solving abilities: knowledge of problem-solving methodologies and techniques. • Stakeholder’s engagement & management. • Presentation, reporting, training, & facilitation. Methodologies/Technology/Computer Skills. • Business analysis, process analysis, process improvement and business process management methodology and techniques • Lean Six Sigma. 1|Page • Industrial engineering techniques & methodologies (value stream mapping, value engineering and analysis, system analysis, soft system methodology, gap analysis, cost-benefit analysis, root cause analysis, system thinking, operations planning and management). • Management consulting tools and techniques. • Knowledge of agile methodology, agile BPM and Software Development Lifecycle (SDLC). • Knowledge and use of process analysis tools, workflow/process mapping tools, process automation tools, business process mining and business analytics and presentation tools (Tableau and Power BI) • MS office suite | MS Project | UML | BPMN 2.0 | MS Visio | Jira | Minitab | ARIS. • Knowledge of SQL. Soft/Personal Skills Analytical/analysis skills, logical and critical thinking skills, people’s management and interpersonal skills with ability to work in a multi-functional project team, time/self-management skills, attention to details and adaptable. Key Qualification • 2015: Master of Engineering (MEng) in Industrial Engineering - University of the Witwatersrand, South Africa. • 2009: Bachelor of Technology (B-Tech) with Honours - Ladoke Akintola University of Technology, Nigeria. Training & Development/Certification • Lean Six Sigma (Green Belt) -KPMG, India. • Simio® Simulation Software Training- SET. • Business Analyst and Business Analysis Course. • Robotic Process Automation Course (identifying automation opportunities) – UiPath. • Business Intelligence Analyst Course for data analysis (SQL, Tableau & Power BI). • Process mining – Celonis Online Training (Business Process Mining and Analytics). EXPERIENCE BCX, South Africa (BPM Centre of Excellence). (December 2021 – July 2022) Job Role: Business Process Specialist Overview: Business process review/analysis, design, management and integration of the end-to-end business process in the implementation of One ERP solution platform through analysing current business processes, identifying gaps/improvement opportunities, designing of future business process and process standardization in alignment with relevant frameworks, policies and enabling systems functionality. Conducted business process mapping exercises, business process review, develop and maintain business process documentation/business process requirement. Managing relationship with internal and external stakeholders on transformational initiatives. • Process review, evaluation, analysis of current business process (As-Is) and design of future state (To-Be) process. • To-Be process/Solution design validation and assessment with business stakeholders, process end users and third-party consultants • Preparation of a comprehensive report for all processes under review. Provided a comprehensive report outlining the process deficiencies/gap in current process and liaising with SAP functional consultants in designing of the TO-BE process in alignment with the solution implementation. • Build and maintain relationships with senior stakeholders and third-party consultants to understand business requirements. • Effective stakeholder engagement to obtain support through effective communications and management of expectations. • Contributed to transformation projects as required, Ad-hoc project management duties and assist the training team and change management team in the transition process. First Rand Group- FNB Chief Risk Office (Risk Monitoring- Operations and IT Risk Monitoring). (August 2021 – March 2022). Job Role: Business Analyst Overview: Responsible for business analysis duties in the implementation of automated risk monitoring solution using Intelligent Process Automation in applying people, processes, information and technology to 2|Page support business and technical capabilities utilizing AI models and analytics model for risk monitoring (operations and IT risk). • • • • • • • • • Requirement management – requirement elicitation, analysis and documentation. Problem statement identification (Use Case model). End to End Business Requirements Specification. Assisted with test plan development, UAT Testing / traceability. Impact Assessments/Gap analysis. Testing report and closure. Supporting Business Case Team. Engaging with business case analyst to ensure scope control. Support with ad-hoc project management duties. HARPS Holdings Pte Ltd, Singapore, South Africa Office, Cape Town and Saldehco (Pty) Ltd, Cape Town (A joint Venture Company). (October 2020 – March 2021) Job Role: Business Process Analyst/Business Engineer. Report to: Executive management. Reason for Leaving: Contracting Role- Contract Ended Overview: Responsible for business ecosystem analysis, business process discovery, business process analysis and design/engineering. Analyses of procedures and organisation structure across the operational and functional units in alignment with the organisational strategic need while providing support to the executives on organisational strategic transformation & initiatives (strategic formulation, implementation and management). Business engineering and business ecosystem analysis. • Developed detailed understanding of the business ecosystem, organisational business model, strategic requirements, business processes and business information in identifying business needs and requirements. • Defined strategic, operational and tactical business objectives, business goals, KPIs and strategic roadmap through strategy mapping and balance scorecard in alignment with the business strategic goals. • Process - strategy alignment, policy and regulatory framework review. • Survey and analyse industry practices for consideration in designing operational capabilities and processes. • Development of migration plan across the enterprise from current state to the defined future state. • Provide recommendations on information technology requirement and solution in support of business processes and identifying process system requirements. Business process analysis, design and re-engineering (resources, process and technology). • Business process design. • Facilitates discussions and/or workshops with process stakeholders (both technical and non-technical) to elicit, analyse and validate business process models to identify areas of improvement and draft solutions according to industrial best practices. • Drawing inference from process details (business strategy, management processes, operating processes and supporting processes) to define, develop and design detailed business process models and value chain. • Review processes across all business units in order to streamline processes by eliminating duplicated processes. • Applied APQC Process Clarification Framework (PCF) in developing and design of current business process models. • Modelling and documenting business processes and business process requirements. • Develop procedural manuals (SOPs) and process documentations, updated relevant policies and procedures according to prescribed standards. Study Gap Consulting, South Africa. (November 2019- January 2020). Job Role: Business and Process Analyst (Process analysis and Operational Improvement, Transnet Rail). Report to: Clients Technical Team Lead. 3|Page Reason for leaving: Contracting Role - Contract Ended (Short term contract). Overview: Provided support service on behalf of Study Gap Consulting to SETEC on process analysis and operational improvement studies through interactive and experimental model configuration by building and verifying models to have insight on system and operational performance, defining system properties, analysing changes to system performance using dynamic simulation approach. Process analysis and operational improvement. • Collaborated with the simulation configuration team to define process dynamics and flows to identify gaps and evaluate necessary changes. • Conducted root cause analysis to identify bottlenecks and address the root causes of non-valueadded activities to reduce unnecessary complexity. • Assisted in process modelling and analysing of process performance and provided input on the use of process re-engineering techniques to improve process performance. • Defined system properties to analyse changes to system performance (resourcing, queuing, variability in process time, random breakdown and events using Simio® Simulation Software). • Conceptualize and implement ideas to improve business process at a high-level standard. • Define scenarios to test with develop models and analyse data obtained to identify patterns and system performance variations to develop insights and make recommendations on areas for optimization. • Summarize result analysis to develop insights and make recommendation on areas of improvement and optimization. • Executed ad-hoc project management duties. Coega Development Corporation (ICT, Research and Strategy), South Africa. (February 2017 – May 2019). Job Role: Business and Process Analyst/Engineer Report to: Solution Architect/ Business and Process Analysis Technical Lead and Project Manager. Reason for leaving: Contracting Role - Contract Ended. Functional Area: ICT, real estate management, facilities management, finance, supply chain management, health and safety. Business and operational excellence (process- strategy alignment, enterprise architecture, policy review and business integration). • Strategy and operating model analysis. • Alignment of Vision, Mission and Strategy components to support value chain and organisational objectives • Industrial research and benchmarking with relevant industrial regulations and policies. • Provided support in development of business operating model, business process architecture and enterprise architecture artefacts in alignment with people, process and technology • Performed structured analysis and assessment of current business “AS-IS” processes, workflows, business rules and constraints, industrial trends, regulatory changes, policies and operational procedure to identify improvement opportunities in alignment with business needs and goals, KPIs, strategic plan and industrial regulations. • Provided support to project team members and subject matter experts on overall development, design and integration of end-to-end business processes for optimum delivery in line with the strategic plan and information technology development. • Enterprise and business integration (in alignment with people, process and technology). Business and process requirement gathering (business process identification and discovery) • Liaised with stakeholders at all levels to conducted process and business requirement elicitation through document analysis, process and requirement workshop, research, focus group, interview information gathering, desktop analysis and brainstorming session. • Collaborated with stakeholders at all levels to identify business requirements, business processes, operational challenges and risks. • Development of business and process requirements through the analysis, verification and management of multiple levels of requirements from an end-to-end perspective. 4|Page • Analysing and documenting business and process requirements- process requirements, system functional requirements, “AS-IS” and “TO-BE” processes flow diagram/models, information flow diagram, data flow diagram and standard operating procedures- SOPs. Process excellence- Business process review, analysis, re-engineering and optimisation. • Business process analysis and functional design. • Process discovery, process analysis, mapping and re-engineering. • Review and re-engineering of processes in line with operating model and integrated information technology development. • Collaborated with client’s functional unit management and relevant process owners to identify business and process challenges. • Applied analysis techniques such as value analysis, value stream mapping, root cause analysis, quantitative and qualitative process flow analysis to address business challenges, process challenges and operational challenges. • Investigate and analyse business/operational needs and establish business process requirements. • Facilitate process evaluation workshops sessions with stakeholders. • Evaluate and validate current state business processes and requirements (systems and process), business rules, workflows, policies and procedures. • Conducted “AS-IS” process analysis and process design/re-engineering. • Process standardization and process documentation (current state “AS-IS” and “TO-BE” future state process/flow diagrams, requirement document, Standard Operating Procedures- SOPs and other relevant artefacts for various business functions). • Conducted business process mapping and modelling of current “AS-IS” and “TO-BE future state business processes. • Develop the “TO-BE” future state process/operating model. System analysis, ICT requirement and impact assessment • Serve as a liaison between process end-users and software developers to identify IT interface and process ICT requirement to enhance operational performance. • Identifying system functional specifications in support of business processes. • Evaluate current business processes ICT requirement and collaborate with Information Technology (IT) team to recommend solutions for improvements. • Conducted impact analysis of technology changes on business processes and existing technology. Solution piloting and implementation. • Partnered with relevant project teams (internal and external) in piloting and implementation of improvement activities, proposed solution and changes. • Provided support in solution implementation to deliver value to stakeholders and the entire system (people, process and technology) in alignment with the overall business strategy, business objectives, relevant industrial regulations/policies and information technology development. • Conducted process gap analysis and impact assessment in implementing proposed business changes and transition from “AS-IS” to “TO-BE” future state in alignment with industrial best practice. • Provided project management support and ad-hoc analysis as needed to support project goals. CESAR-AFRICA, South Africa. (January 2014 – September 2016). Job Role: Research Assistant. Report to: Research Technical Lead. Reason for leaving: Part time position. Part time position as a full time post graduate student: Worked as assistant researcher on numbers of projects participating in all research project activities (including but not limited to administration, technical report writing and presentation, field work data collection and capturing and research transcription). Duties: • Data collection. • Conducted quality data capturing using Epi Info, processing and management. • Provided project management support on research duties and activities. • Involved in administration, data collection and quality control, analysis, technical reporting and presentation. 5|Page • Training and facilitation. Walayo Engineering Services, Nigeria. (August 2011 – December 2013). Job Role: Project Engineer (Operations and management). Report to: Management Lead. Reason for leaving: To take up full time post graduate studies at University of Witwatersrand, South Africa. Responsible for the planning and management of day-to-day operations and projects activities. Coordinate services and maintenance of oil and gas facility equipment, equipment calibration and recertification, environmental effluent monitoring project. Initiated and handled business with original equipment manufacturers and clients. Duties: • Responsible for planning, scheduling and management of project resources to achieve operational and project goals while monitoring team performance. Developed a workable schedule and the list of activities and responsible resources. • Coordinated maintenance project execution according to schedule, budgets and safety regulations. • Managed workflow, overseeing installations and commissioning activities of facility equipment. • Provided business advisory inputs and compiled project status report and related documentation. • Managed workflow and project progress, coordinating activities and overseeing installations, commissioning and maintenance activities in compliance with original equipment manufacturer (OEM) installation and maintenance guidelines. • Responsible for effective operational delivery and business/client relationship management with clients and OEM. FADAMA Project (A world Bank Agricultural Development Project), Nigeria. (July 2009 – June 2011). Job Role: Project Engineer/Agricultural Engineer. Report to: Project Management Office- Monitoring and Evaluation. Reason for leaving: Change of Employment. Project management on agricultural development programme, small-scale community owned infrastructure development, advisory service, capacity building and development, input support development, project management, monitoring & evaluation and agribusiness. Duties: • Participated in project management activities - Project planning, execution, monitoring and reporting. • Involved in supervision of community owned FADAMA agricultural infrastructure project. • Consulted with farmers, rural farming communities and agribusiness representatives on improved farming methods, market-oriented approach and technology application. • Assisted with capacity building and training on value addition for the FADAMA user groups. • Contributed in agricultural development research in collaboration with various government department, agricultural service providers and stakeholders. • Created evaluation plans with developers, contractors and consultants to effect necessary changes needed for the improvement of ongoing projects. • Compiled, document and communicate relevant project information, project timelines, milestones and status report to project stakeholders (internal and external stakeholders). REFERENCES Available on Request. 6|Page