Olamide Johnson

OLAMIDE JOHNSON| VIRTUAL ASSISTANT | ADMINISTRATIVE ASSISTANT | Abuja, Nigeria | https://www.linkedin.com/in/olamidejohnson PROFESSIONAL SUMMARY Proactive Virtual Assistant with over 2 years of experience providing administrative and project management support in fast-paced environments. Skilled in calendar management, email correspondence, and document preparation, achieving a 98% on-time task completion rate. Adept at coordinating client communications and social media management, increasing customer satisfaction by 20% through efficient support and engagement. CORE COMPETENCES/SKILLS ● Calendar Management and Scheduling ● Email Correspondence and Prioritization ● Document Preparation and Editing (PowerPoint, Word) ● Project Coordination and Task Tracking ● Digital File Organization and Management ● Client/Customer Support and Onboarding ● Social Media Management and Engagement ● Marketing Support (Content Creation, Newsletters) ● Proficiency in Microsoft Office Suite and Google Workspace ● Strong Verbal and Written Communication Skills RELEVANT EXPERIENCE VIRTUAL ASSISTANT Nov 2024 - Till Date Transnet Web ● Managed team calendars and scheduled over 50 meetings monthly, ensuring 100% accuracy and timeliness. ● Handled email correspondence, maintaining a 95% response rate within 24 hours for urgent communications. ● Prepared and edited 10+ reports and presentations weekly, improving content quality by 20%. ● Coordinated project tasks and tracked progress, meeting 98% of deadlines across multiple initiatives. VIRTUAL ASSISTANT June 2022 - March 2024 A&A Empire ● Organized and maintained digital files, improving document retrieval time by 30%. ● Provided customer support, resolving 90% of client inquiries within the first contact. ● Assisted with social media content scheduling, increasing engagement by 15% in three months. ● Supported marketing efforts by creating 5+ newsletters monthly, boosting open rates by 25%. EDUCATION Higher National Diploma (HND)|Federal Polytechnic Idah Kogi State Accounting CERTIFICATIONS AND COURSES ALX AFRICA • • Virtual Assistant Skills REGONET GLOBAL Social Media Management, and Marketing TOOLS Microsoft word-Microsoft Excel -Zendesk - Livechat - Trello - MailChimp -Buffer - Hootsuit- HubSpot – Microsoft Teams- Airtable Canva - Socialbee - Buffer – Zoho CRM - Asana - Zoom – Notion – Goggle Work Space- Calendly