Olamide Favour Alabi

Olamide Favour Alabi

A social media manager,customer care representative, visual assistant and content creator.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Abuja, Fct, Nigeria
Experience:
2 years
OLAMIDE FAVOUR ALABI Curriculum Vitae CONTACT--Abuja, Nigeria EDUCATION PROFILE Versatile professional proficient in education, administrative support, filmmaking, social media management, and content creation. As an educator, I foster engaging learning experiences and prioritize students ' growth. In filmmaking, I merge creative vision with technical expertise to craft impactful visual stories. As a social media manager, I excel in driving brand engagement and online presence. Furthermore, my prowess as a content creator spans diverse mediums, showcasing a flair for storytelling and innovation. With a diverse skill set across these fields, I adeptly navigate dynamic environments, delivering impactful outcomes and steering multifaceted projects to success. WORK EXPERIENCE Secondary School Certificate Bishop James Yisa Memorial school, Suleja, Niger State- ROLES AND AWARD High School Diploma; Art class Most Sociable Award Given Event Organizers BSc Certificate Landmark University Kwara State - Bachelor of Science; International Relations Content Creator Reformers Church Ensure that all content aligns with the brand's voice, style, and guidelines. Stay up-to-date with industry trends and incorporate them into content strategies to maintain relevance. Generate high-quality written, visual, or multimedia content for thr brand. managed the brand's social media community, engaging with followers, responding to inquiries, and cultivating a supportive and interactive online environment. Continuously assess and improve content based on performance data and user feedback. Community Manager Ardor Hondo Fashion SKILLS Communcation skills organization skills Problem-Solving and Analytic skills leadership Skills Adaptability and Flexibility Technical Problem Teamwork Attention to Details Creativity Customer Services Skills English 2023 Proficient in fostering online communities, engaging with followers, and cultivating a vibrant and interactive digital space. Experienced in collaborating with content creators to develop compelling and shareable content that resonates with the audience. Proactively identifies and capitalizes on industry trends, cultural events, and viral topics to keep content relevant and engaging. Responds promptly and effectively to inquiries, feedback, and comments, ensuring a positive customer experience and fostering brand loyalty. Builds and nurtures relationships with the audience, influencers, and brand advocates to strengthen the brand's online presence and credibility. Customer Service Representative Steph In Tech LANGUAGES 2023 2022 Address a wide range of customer inquiries, issues, and complaints across different communication channels (phone, email, chat, in-person). Identify and resolve customer problems promptly and effectively while ensuring customer satisfaction. Manage multiple customer inquiries simultaneously while maintaining service quality within specified response times. Working collaboratively with team members and other departments to ensure comprehensive and timely customer support. Handling challenging situations, diffusing conflicts, and finding amicable solutions to ensure positive customer experiences. Staying updated on product/service changes, company policies, and industry trends to better assist customers and provide accurate information. OLAMIDE FAVOUR ALABI Curriculum Vitae EXPERTISE Expertise knowledge of the best softwares to use to reach online goals Strong copywriting and creative skills Excellent project management skills for efficient and organized digital strategies Strong adaptability and flexibility skills to ensure I stay up to date with trends in and out of social media WORK EXPERIENCE Social Media Manager and Customer Service Representative 2022 U-Evolve Digital (Remote) I adeptly handled customer inquiries, resolved issues, and ensured a positive customer experience through effective communication and problem-solving skills. I focuse on content creation, community engagement, and brand visibility across the platform. Completed creative deliverables within established deadline. It enabling me to bridge the gap between brand representation on the platforms and customer satisfaction. This facilitated an approach, where social media initiatives aligned seamlessly with customer needs, fostering stronger brand-consumer relationships. Call Agent U-Evolve Digital 2021 Speak to customers over the phone to address concerns Provided customer support and handled transaction Resolved customer inquiries and issues. Coordinated with customers and other technical support representative. Handled daily customer concerns. Assisted officers in addressing client concerns. Filmmaker Director, Assistant Director, Production Manager, welfare, Costume Assistant for Nollywood. 2021 Collaborating closely with the director to execute the creative vision of the film. Organizing and managing the filming schedule, coordinating with cast and crew. Supervising rehearsals, scenes, and ensuring adherence to the production schedule. Overseeing logistics, budgeting, and scheduling during film production. Coordinating resources, crew, and equipment for seamless production operations. Managing on-set challenges and ensuring efficient workflow. Assisting in costume design, fittings, and managing costume-related tasks during filming. Collaborating with the costume designer to ensure costumes align with the film's vision. Assisting actors with costume changes and maintaining continuity across scenes. Personal Assistant Toslab Allied Services Limited - Provided comprehensive administrative support to the CEO, managing calendars, scheduling appointments, and organizing meetings. Handled confidential and sensitive information with discretion and professionalism. Arranged travel itineraries, accommodations, and logistics for business trips and conferences. Drafted and proofread correspondence, reports, and presentations for executive review. Acted as a liaison between the CEO and various internal departments, external partners, and clients. OLAMIDE FAVOUR ALABI Curriculum Vitae WORK EXPERIENCE School Teacher- Government secondary school nyanya-gbagyi Nasarawa state Taught a diverse range of subjects to students in senior secondary and 2 in History and government. Developed and implemented lesson plans aligned with state curriculum standards, employing interactive teaching methods. Conducted regular assessments to evaluate student progress and adapt teaching strategies accordingly. Collaborated with colleagues to design and execute school-wide programs, including cultural events and academic competitions. Initiated and led extracurricular activities, promoting holistic student development.
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