Customer-focused professional with proven experience in customer engagement, complaint resolution, and remote support. Skilled in building client relationships, managing high‑volume inquiries, and delivering exceptional service across in‑person and virtual environments.
In past roles, I’ve boosted sales by 65% through improved engagement strategies, streamlined service processes, and enhanced customer satisfaction. Proficient in Microsoft Office, Google Workspace, and familiar with CRM tools (HubSpot, Zendesk, Freshdesk).
Open to remote in customer service, client support, or virtual assistance.