Enthusiastic and customer-focused professional with a strong foundation in communication, problem-solving, and client relationship management. Passionate about delivering excellentVirtual Assistant and customer experiences, resolving client issues effectively, and ensuring satisfaction through empathy, efficiency, and product knowledge. Skilled in CRM platforms such as HubSpot, Freshdesk, Intercom, and Zendesk, with certifications in customer relationship management and service excellence. Seeking to contribute to a fast-paced organization as a Customer Support Representative or Customer Success Associate, helping to build long-term trust and loyalty with customers.