Olaleye Oladunni

I am a result driven Customer Support and Sales Specialist with experience helping remote businesses improve customer satisfaction and increase revenue. I focus on delivering excellent customer experiences while supporting sales growth through effective communication and CRM management.

I have handled customer inquiries via email and live chat, resolved issues efficiently, maintained accurate records, and ensured positive customer interactions. On the sales side, I have generated leads, managed pipelines, executed outreach campaigns, and followed up with prospects to improve conversion rates.

My core strengths include:

• Customer relationship management
• Lead generation
• Sales support
• Email and chat communication
• Problem solving and time management.

I am proficient in tools such as Freshdesk, Intercom, HubSpot, Salesforce, and Apollo.io, using them to streamline workflows and optimize customer engagement.