I am a results-driven professional with a 7+ year background in IT Support and growing expertise in Data Analytics. I am currently seeking internship or entry-level opportunities in Data Analytics to apply my skills in SQL, Power BI, Excel, and Python to real-world projects. In addition, I bring 1 year of hands-on experience as a Virtual Assistant and Lead Generation Specialist, where I streamlined workflows, managed operations, and built accurate, GDPR-compliant B2B lead pipelines. My focus is on leveraging technology, analytical thinking, and organizational skills to solve business challenges, improve efficiency, and support growth initiatives.
In my career, I have successfully delivered data analytics projects where I analyzed 50,000+ sales transactions using Excel, SQL, and Power BI to generate actionable insights that improved decision-making. I developed an interactive Power BI dashboard showcasing sales performance, customer segmentation, and operational trends, which led to strategic recommendations projected to boost revenue by 20% and optimize delivery efficiency by 29%.
As a Lead Generation Specialist, I built a pipeline delivering over 1,000+ verified B2B contacts for startups across 9 industries, achieving 95%+ email accuracy. Using Apollo.io, LinkedIn, and advanced enrichment methods, I targeted decision-makers such as CEOs, VPs, and C-suite executives while maintaining 100% GDPR compliance. This ensured clients had high-quality, ready-to-use databases that enhanced outreach and sales conversion rates.
In addition, I bring solid experience as a Virtual Assistant, supporting entrepreneurs and teams by streamlining operations. My tasks include calendar and email management, online research, travel coordination, project organization, and document preparation. For example, I automated job application workflows that processed 150+ applications weekly, saving 30% of administrative time.
Earlier in my career, I worked extensively in IT Support and Systems Administration, where I maintained 99%+ system uptime, implemented automated backup systems that reduced recovery time by 60%, and trained staff on digital tools to increase productivity. This strong technical foundation makes me adaptable, detail-oriented, and capable of handling both technical and administrative responsibilities seamlessly.
I am proficient in SQL, Power BI, Excel, Python (Intermediate), and productivity tools like Google Workspace, Trello, Slack, Canva, and HubSpot. My certifications in Data Analytics (Techie Academy) and Virtual Assistance (ALX Africa) further validate my expertise.
With a proven record of boosting efficiency, delivering data-driven insights, and generating quality leads, I am passionate about helping businesses grow through smarter processes and informed decision-making. My goal is to bring value to clients by combining technical skills, analytical thinking, and administrative support to ensure operational success.