Olaitan Akinlabi

OLAITAN AKINLABI Address: 53, Ile Ayo Street, Aiyetobi, Abule Egba, Lagos State E-mail Address:-Mobile Number:- PROFILE A highly motivated, passionate, enthusiastic and result driven individual. With Degree in Industrial Relations and Personnel Management, seeks engagement with a management organization where key skills and competencies will be utilized towards the continuous growth and development of the Organization. Enjoys working within a team, with exceptional interpersonal skills, towards solving diverse challenges in a dynamic work environment. KEY SKILLS          Communication and relationship management skills Problem solving and decision-making skills Creative thinking and Analytical skills Time management skills Research and Analysis Skills Creating a positive work environment Learning and Adaptive skills Leadership, Team Management and Interpersonal Skills Proficiency in Amadeus, sabre and Galileo Experience Reservation Officer (intern) Jan 2023 - July 2023 Touchdown Travels, Lagos.  Booked flight tickets on Amadeus, Sabre and Galileo  Arranged reservations and routing for passengers at request of tickets  Made and confirmed reservations for transportation and accommodations, using telephones, faxes, mail, and computers  Answered inquiries regarding information such as schedules, accommodations, procedures, and policies  Explained regulations, policies, or procedures to customers  Informed clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements  Prepared customer invoices and accept payments  Provided customers with travel suggestions and information sources, such as guides, directories, brochures, and maps  Planned routes and computes ticket cost, using schedules, rate books, and computer Travel Consultant (Intern) Oct 2022 - Dec 2022 Wayfare Travels, Lagos.  Application of UK, US, Canada and Kenya Visa  Helped clients identify their ideal travel package based on their requirements and needs  Studied and assimilated all information regarding travel destinations such as prices, weather, language, currency, customs, etc.  Regularly maintained a good relationship with clients  Provided end to end service while organizing a trip from booking the tickets, reserving the hotels and creating the itinerary  Provided all relevant and essential information to the tourists regarding their travel guides, itinerary, brochures,   Resolved any problem that arises regarding customers trips  Regularly updated a database containing client details and their travel information Human Resources Officer 2021 - 2022 Rowiina Limited, Lagos  Prepared job descriptions, advertised vacant positions, and managed the employment process of the organization  Orientated new employees and trained existing employees  Monitored employee performance and ensured that all employees are organized and satisfied in their work environment  Overseeing the health and safety of all employees.  Implemented systematic staff development procedures and provided counseling on policies and procedures  Ensured meticulous implementation of payroll and benefits administration  Communicated with staff about issues affecting their performance  Ensured accurate and proper record-keeping of employee information in electronic and digital format Administrative Assistant (NYSC) 2021 - 2022 Ado-Odo Ota Local Government Secretariat,  Greeted clients and made them feel comfortable, both in person and over the phone  Organize and schedule appointment   Maintained front desk and verified that orders are placed as necessary to ensure necessary supplies are available at all times  Handled office tasks, such as filing, generating reports and presentations, set up for meetings, and reordered supplies Cashier 2020 - 2021 Snail Café Restaurant, Lagos.  Welcomed customers, answered their questions, helped them locate items and provided advice or recommendations  Operated scanners, scales, cash registers, and other electronics  Balanced the cash register and generated reports for credit and debit sales  Accepted payments, ensured all prices and quantities are accurate and provided a receipt to every customer Administrative Assistant 2015 - 2016 Nigeria Aviation Handling Company, Lagos.  Greeted clients and made them feel comfortable, both in person and over the phone  Plan meetings and take detailed minutes   Maintained front desk and verified that orders are placed as necessary to ensure necessary supplies are available at all times Education BSc Industrial Relations and Personnel Management Lagos State University, Lagos. 2020 OND Local Government and Development Studies The Polytechnic Ibadan, Oyo State 2015 Senior Secondary Certificate Exam {SSCE} Future Leaders Comprehensive High School, Lagos. 2013 First School Leaving Certificate Jelly--las Nursery and Primary School, Lagos 2007 Certificates and Training National Youth Service Corps 2022 Personal Details  Sex: Female Interests and Activities Reading, passionate about networking and meeting people, spending time with loved ones and family. Reference Available on Request