I am a motivated entry-level Customer Support professional with strong communication, problem-solving, and organizational skills. I specialize in delivering clear and professional support through email and chat channels.
I have developed practical experience through customer service simulation projects where I handled inquiries, resolved complaints, and practiced customer communication workflows.
I am familiar with tools such as Zendesk, HubSpot, and live chat tools like Tawk.to and Intercom. I also use Google Docs and Google Sheets for organization and task management.
I am a fast learner, adaptable, and eager to contribute to a customer-focused team in a remote work environment.