OLADELE, Bukola Christianah
--Address: 6, Oyenaya Bariga Lagos state
Gender: Female | Marital Status: Single
OBJECTIVE: Seeking a position as a Relationship, Sales, Loans or Digital Products Officer position at
your company where I can apply my organizational and analytical skills.
HIGHLIGHTS OF SKILSS
Work effectively in a dynamic, fast paced, and high-volume environment, goal-oriented
individual.
Passionate professional with 4 years’ progressive experience as a relationship officer.
Great organizational and time management skills, ability to prioritize and meet deadline.
Proficient with Microsoft Office Suite (Outlook, Word, Power Point and Excel).
Strong work ethic, ability to work independently and as part of team, self-motivated.
Great problem-solving skills and able to apply sound judgement regarding potential issue and
concerns courteously and professionally.
Good phone etiquette, Attention to detail, great can-do attitude, strong ability to get things
done efficiently.
Fluent in English, customer service oriented with exceptional communication, administrative,
and interpersonal skills.
EXPERIENCE
Business Development Officer
December 2023- Till date
Ijidola Digital Agency
•Researching and Identifying potential clients and markets.
•Developing strategies for business growth
•Develop and present compelling proposals and pitches to prospective clients.
•Budget management for business development activities.
•Networking and brand promotion.
Relationship Sales Officer/Merchant Acquiring Officer June 2022 – December 2023
VISUM BUSINESS BANKING(Fintech )
• Acquire Merchant
•Onboard Merchant to meet acquisition monthly target
• Promote and sell the acquiring business of ther organization
• Daily monitoring of merchants to ensure smooth transaction
•Educating Merchant on updated services on E channels
Relationship Officer
STERLING BANK PLC
Oct. 2017 – April 2022
Account opening and mobilization of funds.
Ensuring proper KYC is done on all accounts.
Issues POS to merchant.
Onboarding of Customers on all e-channels and digital products. (Loans, Mobile App and
USSD)
Visitation of customers on non-performing loans to ensure full recovery.
Regularly attends to customer issues and manages their expectations.
Identifies new business market for the bank.
Conducts evaluation of customers account where necessary.
Keeps record of all customer’s documents and transactions.
Customer Service Representatives /Admin Officer
• Responding to customer’s enquiry in a timely and professional manner
.Provide service and support for online and mobile banking
.Build customer Relationships
.Answering customer questions and proferring solutions to customer complains
• Managing office stock and preparing regular reports
• Organizing Company Records and supply accurate reports
• preparing outgoing mails by drafting correspondence and securing parcels
• welcoming visitors in a professional and official manner
• keeping up to date records and files.
• Monitoring office expenses and keeping proper records.
EDUCATION AND TRAINING
Osun State University, Osogbo Nigeria
Bachelor of Science in Accounting (BSc. Accounting)
Second Class Honors (Lower Division)
Institute of Chartered Accountant of Nigeria (ICAN)
Accounting Technician Scheme
REFERENCES
Rukayat Oladigbolu
Eco Bank PLC,
Area 1 Branch, Nkegwu Plaza, Area 1 Abuja--Ojibara Bolakale
2014
In view
Relationship Manager,
Sterling Bank Plc.,--
