Olabisi

My name is Bisi, a dedicated and articulate communicator with a degree in Mass Communication from the University of Leads in Ibadan.,Nigeria. With a strong foundation in media, communication strategies, and interpersonal relations, I transitioned into a career in customer service where I have honed my ability to engage with diverse clients, resolve issues efficiently, and contribute to a positive customer experience.

As a Customer Relations Representative, I have developed a deep understanding of customer behavior, active listening, and conflict resolution. I take pride in my ability to remain calm under pressure, communicate clearly, and represent company values with professionalism and empathy. My experience has equipped me with practical skills in CRM systems, team collaboration, and maintaining strong client relationships that support customer retention and satisfaction.

I am passionate about delivering value through meaningful communication and am always looking for opportunities to grow professionally, contribute to team success, and expand into broader roles within communications, client experience, or corporate relations.

I bring to the table strong communication skills, emotional intelligence, and a proactive approach to problem-solving. I thrive in fast-paced environments and take pride in representing brands with professionalism, empathy, and integrity.

I am now seeking new opportunities to contribute to a forward-thinking organization where I can support efforts to improve customer satisfaction, loyalty, and overall experience across the customer lifecycle.