Olabimpe Lawal

OLABIMPE LAWAL Lead Generation Specialist | Appointment Setter | B2B Outreach & Pipeline Development [Phone Redacted] | [Email Redacted] | linkedin.com/in/olabimpelawal PROFESSIONAL SUMMARY Results-driven Lead Generation Specialist and Appointment Setter with 3+ years of experience in B2B prospecting, cold outreach, and pipeline development. Proven track record of generating 150–200+ qualified leads monthly and achieving a 12% call-to-appointment conversion rate. Skilled in LinkedIn Sales Navigator, Apollo.io, Hunter.io, CRM management, and BANT qualification methodology. Adept at multi-channel outreach strategies that reduce sales cycle time and increase conversion-ready prospects for sales teams. CORE COMPETENCIES • Lead Generation & Prospecting: B2B Lead Generation, Cold Outreach, Prospect Research, Account-Based Research, Market Research, Decision-Maker Identification • Appointment Setting: Cold Calling, BANT Qualification, Objection Handling, Meeting Scheduling, Follow-Up & Confirmation, Show-Up Rate Optimization • Outreach Channels: LinkedIn Outreach, Email Campaigns, Cold Calling, WhatsApp Business, Multi-Channel Outreach • Tools & Platforms: Apollo.io, Hunter.io, LinkedIn Sales Navigator, Salesforce, Pipedrive, HubSpot, Zendesk, Freshdesk, Intercom, Google Workspace, Microsoft Office Suite, Slack • Soft Skills: Active Listening, Objection Handling, Stakeholder Management, Conflict Resolution, Team Collaboration, CRM Data Management WORK EXPERIENCE Lead Generation Specialist | EduTech Brand December 2024 – Present • Generate 150+ qualified leads monthly through targeted LinkedIn outreach, email campaigns, and prospect research for online education programs. • Conducted market research to identify decision-makers in educational institutions, resulting in a 35% increase in conversion-ready prospects. • Collaborated with sales teams to refine lead qualification criteria, improving lead quality by 40% and reducing overall sales cycle time. • Utilized Apollo.io, Hunter.io, and LinkedIn Sales Navigator to build targeted prospect lists and track engagement metrics. • Maintained detailed CRM records in Pipedrive, ensuring accurate pipeline visibility and enabling data-driven decision-making. Freelance Appointment Setter | B2B Clients August 2024 – November 2024 • Scheduled 80–100 qualified appointments monthly through strategic outbound calling to B2B prospects across technology, consulting, and professional services sectors. • Achieved a 12% call-to-appointment conversion rate by delivering compelling value propositions and handling objections effectively. • Qualified prospects using BANT methodology (Budget, Authority, Need, Timeline), ensuring only high-quality appointments were passed to sales teams. • Maintained a 90% show-up rate through effective meeting confirmation and follow-up processes. • Updated CRM systems in real-time with detailed appointment notes, ensuring seamless handoff and sales call preparation. Freelance Lead Generation Specialist | B2B SaaS Clients June 2023 – November 2024 • Generated 200+ qualified B2B leads for SaaS companies through multi-channel outreach including email, LinkedIn, and cold calling. • Developed and executed targeted lead generation campaigns achieving a 28% response rate and 15% conversion to qualified opportunities. • Built and maintained prospect databases using Apollo.io and Salesforce, ensuring data accuracy and completeness for sales teams. • Performed account-based research to identify key decision-makers and personalize outreach messaging, resulting in higher engagement. Freelance Lead Generation Specialist | E-Commerce Clients March 2023 – May 2023 • Generated targeted lead lists for e-commerce businesses seeking wholesale partnerships and B2B procurement opportunities. • Conducted industry research to identify high-potential prospects in retail, hospitality, and corporate gifting sectors. • Created personalized email sequences achieving a 22% open rate and 8% reply rate, exceeding industry benchmarks. • Maintained organized lead tracking systems and delivered weekly performance reports to clients. Customer Support Specialist | Nova Glow Electronics January 2024 – Present • Managed 30–60+ daily customer inquiries via email, live chat, phone, and WhatsApp Business, maintaining a 95% customer satisfaction rate. • Resolved customer complaints, order issues, and service inquiries while adhering to SLA standards. • Logged and tracked tickets in CRM and ticketing systems (Zendesk, Freshdesk), ensuring timely follow-ups and resolution. Customer Care Representative | Hybrid Feeds November 2020 – February 2023 • Handled high volumes of customer calls and messages, addressing product inquiries, complaints, and post-purchase concerns. • Reduced customer churn by building trust and providing consistent, empathetic support that improved retention. • Maintained accurate complaint logs and feedback records to support internal process improvements. EDUCATION National Diploma in Business Administration | January 2018 – February 2020 Abia State Polytechnic, Aba, Nigeria CERTIFICATIONS • Sales Enablement Academy – Professional Sales Training Certificate • Digital Witch – IT Support Training Certificate