Olabanji Mathew

Olabanji Mathew Idowu PROFESSIONAL EXPERIENCE November 2018- April, 2020 Senior Sales Executive, Mjd vent International    9, Ogayemi close, Iwaya, Lagos. +234 -   -Linkedin Profile: Olabanji Mathew BRIEF A dedicated, result-oriented and selfmotivated individual, with desire to work as part of a cohesive team, in order to deliver results that yield multiple business benefits and complete customer satisfaction, while developing my professional career.         Excellent communication (verbal and written) skills  Telemarketing and Customer Support Buyer Research Savvy Negotiator        Data Entry and Database Administration Sales and Marketing Strategies Call Centre Operations Business Strategy Development Lead generation and Qualification     March 2018 – October 2018 Telemarketer, Mjd vent International      CORE COMPETENCIES & SKILLS  Prospected Leads, scheduled meetings and converted targets into customers Developing Utilised multiple marketing strategies to improve profitability. Created rapport by approaching leads and cultivating strong business relationships through sales. Maintain technical expertise by reviewing publications and attending educational seminars. Received the “Salesman of the month for October and November 2018” recognition for meeting and exceeding sales targets. Acquired more than €8,000 in new customer business in 2018      Deliver scripted sales talks to describe services to potential customers. Adjust sales scripts to target customers interest and needs better. Develop and implement agreed sales plan of expanding customer base in sector area. Sending qualified decisions to potential delegates. Maintained call logs and report details to supervisor Created a database of 5,000 prospective customers following extensive and rigorous leads generating activities. February 2017- December 2017 Clinical Psychologist Intern (NYSC) Neuro- Psychiatric Hospital   Assisted in prognosis and diagnosis of patients.  Assisted in guidance and counselling of patients and their family members.   Engaged patients in social stimulation and other mental enhancing activities.   Weekly presentation on clinical assessment and other major topics in clinical psychology. January 2016- January 2017 Customer Service Representative Labio Scientific Centre   Handling a high volume of inbound and outbound calls.  Keeping accurate records of discussions and correspondence with customers.      Developing feedback or complaints procedures for company to use. Providing help and service to customers by telephone, email and also in person. Writing reports analysing the customer service that the organisation provides. VOLUNTARY SERVICE Youth Ministry team lead – St. Thomas Moore Catholic church-. MEMBER, ORGANISING COMMITTEE, WORLD MENTAL HEALTH DAY, AKURE, 2017. EDUCATION  Advanced Diploma in Business Management (2020) University of Lagos (In- view)  Bachelor of Science, Psychology (2015)  University of Lagos, Lagos.   St. Theresa Seminary, Oyo State (2010) REFERENCES References attesting to professional expertise are available upon request.