Okwuolisa Nkolika Enemmuoh

ENEMMUOH OKWUOLISA NKOLIKA 57, Akintomide Street, Satellite Town, Lagos State. Mobile: - Email:- CAREER OBJECTIVE: Achieving excellence, integrity and precision at all times and in all positions; attaining professional distinction and proficiency. Ready to co-work gainfully with the existing staff and facility of any organization for the optimal well-being of the entire humanity, and to facilitate the attainment of the unique goal(s) of the institution/organization and maintain integrity. SKILLS: *Effective attention to details *Excellent Communication and Interpersonal skills *Multitasking *Effective Listening Skills *Time Management Skills *Coordination and Organizational Skills *Managerial and Development Skills *Emotional Intelligence Skills PROFESSIONAL SUMMARY: - Capacity to work at an optimal professional competence level under minimal supervision. - Self endued ability to co-work at constructive interpersonal relationship with other members of staff/team (Good Team Spirit) - Self endued ability to work under stress with minimal psychological disturbances (High Stress Threshold) - Self endued ability to learn fast, logically appropriate and cleverly apply new skills/strategies to the overall improvement of the working system (High Intelligence Quotient) - Excellent in time management, organization and planning, human resource management and people development. - Committed and motivated care assistant with exceptional healthcare service, strong work ethic and great initiative. - Energetic and reliable healthcare assistant, skilled with working with a diverse group of people. EXPERIENCE: March 2023 till date British Council Nigeria Freelance Exam Venue Invigilator.     Conducting and coordinating British Exams such as IELTS, CAIE, UKVI, etc. Responding to candidates’ queries, complaints and requests. Supervising and invigilating British Exams by making sure that every rule of the exam is strictly adhered to. Ensuring the well-being and safety of the candidates, etc. September 2018 – June 2024 Accounts Clerk St. Bernadette’s Nur. & Pry. School, Onikolobo, Abeokuta, Ogun State.     Reconciling Bank’s Statements by confirming and making sure that every deposit slip received was actually paid to the account. Filling of Financial Records such as school fees, books, uniforms and a host of others. Updating account information and making sure it gets to every parent/guardian of the school. Preparing and interpreting of the termly report and etc. December 2015 – June 2019 MTN Online Customer Care Representative ISON BPO INTERNATIONAL LTD. Olusegun Obasanjo Glass House, 54, Tinubu Road, Ita-Eko, Abeokuta, Ogun State.      Answer calls professionally to provide information on MTN products and services. Solving customers’ queries using Siebel CRM, Agility and CLM applications. Prompt and constant excellent service delivery to customers’ queries and complaints. Updating customers’ information. Ensuring customers’ satisfaction at all times. June 2014 – April 2015 Health Record Officer Medical Practitioners Services Ltd., Ibadan, Oyo State.    Investigated past due invoices and minimized number of unpaid accounts. Recorded and filed patient’s data and medical records. Completed registration quickly and cordially for all new patients. 2 March 2009 – February 2010 Teacher (N.Y.S.C.) Methodist Girls High School, Port Harcourt, Rivers State. Developed interesting course plans to meet academic, intellectual and social needs of students.     Developed and implemented interesting and interactive learning mediums to increase student’s understanding of course materials. Performed student background reviews to develop tailored lessons based on student’s needs. Used variety of teaching techniques to encourage student’s critical thinking and discussion in 9 th Grade World History course. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. EDUCATION: 2005 – 2008 Bachelor of Arts – History and International Studies Nnamdi Azikiwe University, Awka, Anambra State. 1997 – 2002 Senior School Certificate (WAEC) Holy Ghost Secondary School, Abakaliki, Ebonyi State. CERTIFICATES ACQUIRED:    MTN Customer Service Certificate N.Y.S.C. Discharge Certificate Bachelor of Arts (History and International Studies) HOBBIES: Reading, Travelling, Problem Solving, Multi-tasking. REFERENCES: Dr. L. Daodu Barrister S. Okeke Senior Programme Officer, Lecturer; History and International Studies, Child Health and Nutrition International, Nnamdi Azikiwe University, Abuja. Nigeria. Tel.: - Tel.: - 3