Okunola, Janet Olawumi
Block U Plot 5B, Gateway-Sparklight Estate
Opposite MFM Prayer City, Magboro, Ogun States
Telephone:-,-
Date of Birth: 9th December 1983
-PERSONAL PROFILE
An experienced, disciplined, and motivated individual who is an astute team player and good communicator that is experienced in customer relations, cashier and bulk teller operations. Also a business minded individual that has an online store and physical store. Currently the owner and manager of Kezthan Store.
CAREER PROFILE
Kezthan Stores (MD)
Customer Retention
Logistics
Sales and Marketing
First Bank Nigeria Limited
December 2008 – September 2018
Customer service and Cash handling/ processing
Preparation of end of month Returns/Report
Responding to customers enquiries
Resolution of customer issues
Cash and cheque processing
Other miscellaneous functions
C&I Leasing
October 2007 – November 2008
Satellite Office Attendant
Marketing and sales
Customer’s relations
Preparation of end of the month report
Dan-Nural Ventures
September 2005 – August 2005
Intern
Bookkeeping
Reconciliation of General Ledgers
Cashier
KEY COMPETENCIES & SKILLS
Data Gathering & Analysis
Bookkeeping and Accounts
Customer Relations Management
Proficient in MS Office Tools
Zendesk
Google Suites
Slack
Trello
Click Up
Freshdesk
ACADEMIC QUALIFICATIONS
BSc Accounting, Lagos State University, Ojo – 2013 (2nd Class Lower)
National Diploma, Federal Polytechnic Offa, Kwara State (2005)
Senior Secondary School Certificate, Cherubim and Seraphim College, Laduba Ilorin, Kwara (2003)
First School Leaving Certificate, Queens Choice Nur & Pry School, Ikotun, Lagos (1995)
OTHER CERTIFICATIONS
7 Star Worker
White Belt Lean Six Sigma certificate at Acuity Institute.
REFERENCES
Available on Request
HOBBIES
Travelling, watching movies, listening to music and solving puzzles