Okuma Efe Benjamin

A CUSTOMER SERVICE REPRESENTATIVE IS AN AMBASSADOR TO YOUR BRAND WHO ENSURES CUSTOMER SATISFACTION AND RETENTION. CHOOSE WELL. Kindly Click To View My Work Samples My Services and Skills Team Management. Customer Feedback Documentation. Product Onboarding. Troubleshooting. Phone Support. Customer Service. Customer Engagement. E-commerce Support. Customer Care. Order Processing. Call Center Management. Payment Processing. Order tracking. Active Listening. Email Support. Inbound Inquiry. Customer Relationship Management. Online Chat Support. Complaint Management. Call Logging. Creating a Customer’s Ticket On HubSpot Creating a Customer’s Ticket On Freshdesk Responding to a Customer’s Complaint via Email on HubSpot Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Logging a Customer’s Inbound Call on HubSpot Assigning a Customer’s Ticket Creation Task To a Team Member via Trello Here are the CRM Tools I Use Google Workspace Trello Freshdesk Intercom Zendesk HubSpot