Okpile Nnenda

Okpile Nnenda

$8/hr
I am a legal practitioner and a customer service representative
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Port Harcourt, Rivers State, Nigeria
Experience:
3 years
NNENDA OKPILE Wali close, off Ken B junction, Elelenwo, Port Harcourt. PROFESSIONAL SUMMARY Highly successful legal profession with solid record of accomplishment in practice. Skillfully organize strategies to support cases and achieve best practice outcome for each client. Persuasive negotiator and articulate communicator with over 3 years record of achievement in the practice of law. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members and provide excellent customer service. SKILLS • Prepared responses to civil complaints and answered appropriate motions for disputed law or liability questions. • Conducted legal research into various issues and trends. • Prepared legal briefs and opinions and filed motions in local, state, and federal courts. • Received and analyzed files, allegations and pertinent medical and technical data. • Argued motions to obtain favorable rulings in each case. • Assessed documents and advised clients on potentials dispute issues. EXPERIENCE Legal Associate, E. Boma Peter-Kio & Co, Apr 2022 – Current, Port Harcourt, Rivers State. • Prepared responses to civil complaints and answered appropriate motions for disputed law or liability questions. • Handled cases to completion by guiding trial preparation, discovery, negotiation, presentation and appeals. • Prepared cases for trial, examining facts and developing trial strategy using strong defense. • Undated clients on case status and consulted with third-party contacts regarding litigation to meet client satisfaction goals. • Analyzed information obtained through discovery and determined settlement appropriateness • Consulted with senior-level attorneys on cases to solve complex issues and gain insights. • Prepared clients for depositions and trials, explaining procedures in easyto-understand terms. • Reviewed negotiation and settlement documentation for clarity and consistency. • Conducted legal research into various issues and trends. • Collaborated closely with colleagues and partners on legal assignments. • Prepared legal briefs and opinions and filled motions in local, state, and federal court. • Argued motions to obtain favorable rulings in each case. • Teamed with legal assistants and paralegals to garner information needed for cases. Legal Intern, Uwom & Co, Jul 2017 – Mar 2018, Port Harcourt, Rivers State. • Coordinated with paralegals and administrative staff to assist attorneys with case matters and legal research. • Drafted routine letters, legal correspondence and initial fillings on behalf of legal staff. • Reached out to court officials to check on schedules, fillings and other case-related matters. • Proofread documents to identity errors and promote accuracy. • Researched precedents and collected data to support current case needs. • Arranged meetings, trial dates, and depositions on firms’s master calendar. Customers Service Representatives, Hapishop, Apr 2014 – Feb 2015, Port Harcourt, Rivers State. • Answered inbound calls to greet and assist customers with various needs and questions. • Resolved customer calls and responded to inquiries and complaints. • Communicated with clients over phone, email and chat platforms. • Served as friendly first point of contact for customer inquiries. • Remained calm, composed and polite to deescalate aggressive customer behavior. Manager on Duty, LenuB, Jul 2012 – Apr 2014, Port Harcourt, Rivers State. • Created culture of continuous improvement, inspiring employees to take action and solve problems. • Coordinated employee scheduled according to availability and assisted with shift coverage. • Communicated with customers regarding product information, complaints and issues. • Oversaw day-to-day operations and assisted in challenge resolution to reduce potential downtime. • Contributed to marketing campaigns and promotional updated on social media platforms. • Maintained data accuracy and accessibility with strong document control. EDUCATION B.L. Law Nigerian Law School – Bwari, Abuja Jul 2021 L.LB, Law Rivers State University – Port Harcourt, Rivers State Jul 2019 High School Diploma Alabaster School – Port Harcourt, Rivers State LANGUAGE English – Fluent. May 2013
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