Okpalandu Sylvia Onyinye

OKPALA-NDU SYLVIA ONYINYE​ Lagos, Nigeria​-| - | LinkedIn 📧 📞 Professional Summary Proactive and detail-oriented Executive Virtual Assistant with 2+ years of experience supporting C-level executives and optimizing administrative operations in remote environments. Skilled in calendar and inbox management, travel planning, internal communication, and digital recordkeeping. Known for improving workflow efficiency and maintaining professionalism using tools like Google Workspace, Microsoft Office, Asana, Trello, and Calendly. Key Skills ●​ Executive & Administrative Support​ ●​ Calendar & Inbox Management (Google Calendar, Gmail, Outlook)​ ●​ Meeting & Travel Coordination (Calendly, TripIt)​ ●​ Microsoft Office Suite (Word, Excel, Outlook)​ ●​ Google Workspace (Docs, Sheets, Drive)​ ●​ Task & Workflow Tools (Asana, Trello, ClickUp)​ ●​ CRM & Communication Tools (HubSpot, Intercom, Slack)​ ●​ Document & Record Management​ ●​ Professional Communication & Phone Etiquette​ ●​ Confidential Information Handling​ Professional Experience Executive Virtual Assistant​ Digital Witch Support Community – Remote​ Feb 2024 – Present ●​ Coordinated calendars and appointment schedules for 2 senior executives using Google Calendar and Calendly, reducing conflicts by 30%.​ ●​ Managed and prioritized 80+ weekly emails with Gmail, improving response time by 30%.​ ●​ Created and organized digital records with Google Drive and tracked internal projects via Asana, ensuring 100% deadline adherence.​ ●​ Maintained confidentiality across all executive communications and internal documents.​ Client Services & Sales Support (Freelancer)​ Beauty Lovers Ventures – Remote​ Apr 2020 – Dec 2023 ●​ Scheduled and managed over 150+ client meetings via Calendly, boosting satisfaction by 25%.​ ●​ Prepared and formatted weekly reports using Google Docs/Sheets, aiding KPI tracking and strategic planning.​ ●​ Collaborated across departments using Slack and email for task coordination, reducing backlog by 30%.​ Education B.Sc. Ed in Biology​ Delta State University, Nigeria​ 2006 – 2010 Certifications & Training ●​ IT Technical Support Fundamentals – Coursera, 2025​ ●​ Workflow Specialist – Asana Academy, 2025​ ●​ Virtual Assistance & IT Support – Digital Witch Support Community, 2025​