Okoye Damian

CONTACT OKOYE DAMIAN @ - O - , No 4 uzoka street OBJECTIVE Diligent, driven, and thrives in a dynamic and fast spaced environment with years of training in high efficiency, accuracy, data management, time management, research, procedure compliance and exceptional customer service. An effective communicator, dedicated team player with strong analytical and organizational skills. Ready, willing and able to deliver excellence independently or collaboratively. My enthusiasm and willingness to learn is my biggest asset. EXPERIENCE Feb 2017 - Jul 2017 Diamond Bank PLC Customer support representative *Perform daily operational work including processing accrual and income based savings bonds redemptions, maintenance and electronic conversions. *Answer calls in high volume in height of season. *Establishes and maintains accurate customer records, documentation and communications in Siebel CRM Sep 2017 - Jan 2018 Quintin king, attorney Virtual assistant *Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials. *Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system. * Organize and maintain law libraries, documents, and case files. Mar 2018 - Aug 2018 TAT Travel Agency Data entry *Sorted vouchers according to type, and created new files with the information on them. *Updated files with accounting information. *Updated files with travel dates received via mail and email. *Determined whether dates were valid or invalid, and mailed out appropriate letter. *Determined if files were missing information, and if so advised customer service to contact. *Processed voids. Kept log of completed work. Filed paperwork. Pulled filed documents upon request. Sep 2018 - Feb 2019 RETAIL OCEAN, Laboratory Data Entry *Retrieved laboratory analysis results from management system to verify patient information corresponded with laboratory results. *Demonstrated proficiency reviewing and entering test requisition form data (400+ daily), identifying inadvertently omitted test codes and notifying appropriate department for resolution. April 2019 - Oct 2019 Princeton commercial holding LLC Virtual assistant *Maintain scheduling and event calendars. Schedule and confirm appointments for clients, customers, or supervisors. *Open, read, route, and distribute incoming mail or other materials and answer routine letters. *Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions. Oct 2020 - May 2021 Loop Loc _ Hauppauge Customer support representative *Speak with customers by telephone or in person to provide information about products or services, take or enter orders, address complaints or concerns, as well assist with technical questions on jobs they have. *Work with the Tech Department in getting answers from clients for existing jobs in our system. *Work with the Sales Department in assisting with setting up new clients. As well as assist them with existing clients. EDUCATION 2021 FEDERAL UNIVERSITY OF TECHNOLOGY OWERRI Computer science 4.1 SKILLS Ability to work under pressure Time Management Clerical Active listening/learning Computers and Electronics Medical terminology Judgment and Decision Making Teamwork Experience with Microsoft Office