Okoye Chidimma Promise

Chidimma Promise --Lagos, Nigeria SUMMARY Highly organized and proactive professional with a proven track record in providing comprehensive virtual assistance, expert resume writing, and proficient human resources support. Adept at managing multiple tasks efficiently while maintaining high accuracy and confidentiality. Possesses strong research skills and a keen eye for detail, enabling the delivery of insightful and data-driven solutions. Excel in fostering collaborative relationships and delivering exceptional client service to achieve organizational objectives. Passionate about leveraging technology and industry knowledge to streamline processes and enhance productivity in dynamic work environments. SKILLS ▪Microsoft Office Suite ▪Resume Writing ▪Inventory Management ▪ Meeting Coordination ▪Regulatory Compliance ▪Reasearch and Documentation ▪ Administrative Support ▪Virtual Assistance ▪ Client Consultation ▪Data Entry ▪ Social Media Marketing ▪Recriutment and Training ▪Calendar Management ▪Appointment Scheduling ▪Intrigrity ▪Customer Service ▪Time Management ▪Communication ▪Organizational Skills ▪Empathy ▪Integrity PROFESSIONAL EXPERIENCE Virtual Assistant [part time] 02/2023 – Present Edlom Consulting | Remote  Coordinate daily administrative tasks, including managing calendars, scheduling appointments, and handling email correspondence to ensure efficient workflow and communication.  Conduct market research and compile competitor analyses to provide valuable insights for strategic decision-making and improve client satisfaction.  Maintain a comprehensive database for client contacts and project milestones to facilitate easy access to information and streamline data retrieval processes.  Provide personalized virtual assistance to team members, supporting needs and contributing to increased overall productivity. Resume Writer [part time] TekGold Consult | Remote 08/2023 – Present  Collaborate with clients to craft customized resumes, cover letters, and LinkedIn profiles tailored to their career goals and industry standards, resulting in a 20% increase in interview callbacks.  Conduct thorough consultations to extract relevant information and achievements, creating compelling and impactful documents highlighting clients' skills and experiences.  Utilize industry knowledge and keyword optimization techniques to enhance document visibility and improve clients' chances of securing interviews, achieving a 30% increase in client satisfaction ratings. Grant Proposal Writer Second Start Business Coach | Remote 08/2023 – 12/2023  Developed grant proposals for Second Start Business Coach, highlighting organizational goals, program objectives, and intended outcomes to secure funding for initiatives to empower aspiring entrepreneurs.  Conducted in-depth research on funding opportunities, eligibility criteria, and grant requirements to identify suitable grant opportunities and maximize the chances of successful proposal submissions.  Wrote compelling and persuasive grant narratives, incorporating clear and concise language, captivating storytelling, and evidence-based arguments to communicate the organization's mission, impact, and sustainability strategies to potential funders. Administrative Assistant/Social Media Manager Limacs Integrated Resources | Lagos, NG 03/2020– 02/2023  Managed administrative tasks, including scheduling appointments, coordinating meetings, and handling correspondence, ensuring efficient office operations and timely communication.  Created and curated content for social media platforms, including Facebook, Instagram, and Twitter, to enhance brand visibility and engagement, resulting in a 25% increase in followers and a 20% boost in website traffic.  Monitored social media analytics and performance metrics to track engagement, identify trends, and optimize content strategy, resulting in a 15% improvement in audience engagement and brand awareness. Inventory Manager Lovers Bakery | Lagos, NG 08/2019 – 01/2020  Track levels of ingredients, packaging, finished goods, and other inventory items in a systemized manner, increasing inventory turnover by 15%.  Identified and resolved inventory-related issues and discrepancies, resulting in a 10% improvement in inventory accuracy.  Maintained inventory-related documentation and records, resulting in a 10% improvement in inventory management processes. EDUCATION & CERTIFICATIONS  Data Entry and Tech Support | 2023  Digital Marketing Skills | 2023  Cv Writing Master Class | 2023  Effective Remote Worker | 2024 Bachelor of Engineering in Industrial Production Engineering| 2018 Nnamdi Azikiwe University Awka | Anambra, Nigeria REFERENCES Available on Request