Okoro Jonathan

Okoro Jonathan

$20/hr
Senior Sales specialist, Sales and Customer Experience
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
33 years old
Location:
Abakaliki, Eastern, Nigeria
Experience:
8 years
OKORO JONATHAN NO 6 UDI STREET ABAKALIKI, EBONYI STATE Phone:-Number:-, Email:-CAREER OBJECTIVE Strategic and innovative professional with a strong background in Fintech, seeking a leadership role that enables me to harness my skills and experience to drive business growth, improve customer experiences, and stay ahead of the curve in the rapidly evolving Fintech landscape. PERSONAL DATA Full name: Okoro Jonathan Gender: Male Marital Status: Married State of Origin: Ebonyi Nationality: Nigerian Religion: Christianity Date of Birth: February 27th, 1992 Matric Number: 2010/56613 NYSC PPA: Kent Commercial Academy, Ekori, Yakur LGA NYSC Year Completed: 2016 PERSONAL SKILLS • • • • • • • Proven leadership and management skills. Good judgement and problem solving skills Excellent communication and interpersonal skills. Ability to operate the Microsoft tools and social media. Data driven decision making Good telephone ethics Strategic planning EDUCATIONAL BACKGROUND/QUALIFICATION • Ebonyi State University (EBSU) Bachelor of Science in Education (BSc,Ed), Agricultural Education Abakaliki, Ebonyi State -) • IKEJA GRAMMAR SCHOOL Oshodi, Lagos State • Abakaliki Secondary School Secondary School Certificate Examination (SSCE) Abakaliki, Ebonyi state -) • Lord Shepard Nursery and Primary School First School Leaving Certificate (FSLC) Oshodi, Lagos State -) • Kent Commercial Academy NYSC Place of Primary Assignment(PPA) Ekori, Yakur Cross River state -) RELEVANT EXPERIENCE Employer: Credit Direct Finance Company Position: Senior Sales Associate (March 2018 – Date) Responsibilities: • Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building • Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement. • Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering long-term relationships with client • Enhanced client satisfaction by providing prompt and personalized solutions to their concerns. • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues. • Generated sales leads and cold called potential customers. • Streamlined sales reporting processes for better data analysis and decision-making capabilities among management teams • Exceeded sales objectives on consistent basis to drive company growth. • Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals. • Expanded the company’s customer base by actively seeking out new business opportunities and partnerships. • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor. • Stayed current on company offerings and industry trends. • Met with customers to discuss and ascertain needs, tailor solutions and close deals. • Participated in trade shows, conferences, and networking events to generate leads and raise brand awareness within the industry. Employer: Perfetti Van Melle Position: Territory Sales Manager Responsibilities: • • • • • Work as the Customer Care Unit. Improve customer satisfaction and retention through frequent visits, Timely response to inquiries and effective problem resolution. Optimized sales pipeline management through planning diligent follow-ups on leads, resulting in higher Referral Organized regular training sessions for team members to enhance their product knowledge and overall sales skills Developed strong relationships fostering trust and loyalty in the market with key decision-makers in the assigned territory Employer: Kent Commercial Academy Ekori,Yakur LGA, Cross Rivers State Position: Agric Subject and Sports Master (NYSC Member) -) Responsibilities: • • Classroom teacher, prepare subject note, Score students classroom test prepare them for class examination, and also assist in preparing students for SSCE examination Employer: NYSC Ekori, Yakur LGA, Cross Rivers State Position: Community Liaison Officer (C.L.O). (April 2017- November 2017) Responsibilities: • • • Welcoming corps members providing information about the community Assisting with orientation, and facilitating interaction between corps members and community members. ACCOMPLISHMENTS • Winner of the Most Digital Savvy Award in Credit Direct Finance Company Ebonyi State 2022 • People Choice Award Credit Direct Finance Company Abakaliki, 2023 CERTIFICATION Sales Capacity Development Program. August 2018 HOBBIES Reading, writing, cooking, exploring. REFEREES • Reverend Philip chinagorom Senior pastor of Bethel city Global,- • Mr.Saheed Adigun State Business Manager, Abakaliki, Ebonyi State, Credit Direct finance Company- • Mr.Isaac Okoro Zonal Collection Officer Credit Direct finance company-
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