Okoro Jeremiah

Chukwuemeka Jeremiah Okoro Business Administrator – Administrative Operations, Tariff & Billing Expertise ADDRESS: Lagos, Nigeria PHONE: - EMAIL:-LINKEDIN: https://www.linkedin.com/in/okoro-chukwuemeka-jeremiah- ➢ PROFESSIONAL SUMMARY _______ Detail-oriented and results-driven Business Administrator with over three years of comprehensive experience in administrative operations, tariff management, and billing within the maritime and port industry. Demonstrates expertise in managing correspondence, coordinating billing processes, and conducting cargo surveys with a focus on accuracy and compliance. Skilled in leveraging advanced office productivity tools to streamline workflows, optimize operational efficiency, and support executive decision-making. Adept at time management, multitasking, and fostering effective collaboration across departments. Committed to driving organizational success by delivering exceptional administrative support in dynamic, fast-paced environments. ➢ WORK EXPERIENCE ______________________________ NPA Headquarters, Marina & Lagos Port Complex Tariff and Billing Department (NYSC) March 2024 – Present • Prepared and managed final and provisional billing processes, ensuring accuracy and timely delivery in compliance with industry standards. • Coordinated departmental correspondence and ensured efficient communication across teams to enhance operational workflows. • Conducted cargo surveys, verifying documentation accuracy and ensuring adherence to regulatory requirements. • Supported the Head of Tariff and Billing by managing schedules, handling confidential documents, and facilitating interdepartmental coordination. • Contributed to process improvements by identifying and resolving operational bottlenecks, increasing efficiency by 20%. NPA Lagos Port Complex & Kirikiri Lighter Terminal (KLT) Tariff and Billing Department (Support Staff) July 2023 – Oct 2024 • Provided administrative support in the Correspondence Section, ensuring timely and organized handling of internal and external communications. • Acted as Personal Assistant to the Head of Tariff and Billing, prioritizing tasks, managing schedules, and facilitating critical administrative operations. • Oversaw the documentation and record-keeping for billing activities, reducing errors by implementing a standardized filing system. • Assisted in monitoring tariff changes, ensuring compliance with updated billing protocols. NPA – Tincan Island Ports Complex Tariff and Billing Department (IT Intern) Nov. 2019 – Feb. 2021 • Supported the Correspondence Section by maintaining and organizing official records, improving accessibility by 15%. • Participated in cargo survey operations, preparing detailed reports on findings and ensuring compliance with procedural standards. • Assisted in data entry tasks related to billing and tariff management, maintaining high accuracy levels. • Collaborated with team members to improve workflow efficiency by identifying and addressing gaps in the administrative process. ➢ KEY SKILLS _________________________ • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) • Administrative Support and Coordination • Time Management and Organization • Effective Communication and Correspondence Management • Multitasking and Task Prioritization • Attention to Detail and Problem-Solving • Tariff and Billing Management • Data Entry and Record-Keeping • Knowledge of regulatory compliance in port and maritime operations. • Experience with administrative tools to streamline workflows and enhance efficiency. ➢ EDUCATION/CERTIFICATIONS • Federal Polytechnic Nekede, Imo State Higher National Diploma (HND) in Business Administration & Management • Federal Polytechnic Nekede, Imo State National Diploma (ND) in Business Administration & Management • EQILOG Training Centre Forklift Operator Training • EQILOG Training Centre Mobile Crane Operator Training • Masora Computer College Computer Engineering and Networking • Data Point Institution Desktop and Data Management ➢ REFERENCES Available on request. ________ Nov 2020- Dec 2022 Nov 2017- Dec 2019 April 2023 - May 2023 July 2023 - Oct 2023 Feb 2015 – Sept 2015 June 2014- Aug 2014 ___________