MARYJANE CHEKWUBE OKOLO
PERSONAL/EXECUTIVE VIRTUAL ASSISTANT
LinkedIn
PROFESSIONAL SUMMARY
Results-driven Personal/Executive Virtual Assistant with a proven track record of helping busy
entrepreneurs, executives, and business owners reclaim 20–30 hours per week through streamlined
operations, proactive support, and workflow automation. I specialize in managing calendars, inboxes,
CRM systems, and administrative tasks, so you can focus on scaling your business instead of getting
bogged down in repetitive work. I understand that missed emails, disorganized schedules, and inefficient
processes cost businesses time, money, and opportunities.
My role is to eliminate these bottlenecks by providing seamless task management, client onboarding,
communication support, and process optimization. Leveraging tools such as HubSpot, Salesforce, Zapier,
Google Workspace, and Slack, I ensure that your day-to-day operations run smoothly and without
interruption. By focusing on KPIs such as response time reduction (up to 40%), increased task
completion rates (over 95%), improved client onboarding speed (30% faster), and higher customer
satisfaction, I help you create a leaner, more productive, and scalable business environment.
With a strong emphasis on confidentiality, adaptability, and measurable results, I position myself not just
as an assistant but as a strategic partner who supports your vision, boosts efficiency, and enables you to
concentrate on revenue-generating activities.
CORE SKILLS
• Virtual Assistance, calendar & Inbox Management
• Appointment Setting
•Calendar, Travel & Inbox Management
• Task Prioritization & Workflow Coordination
• CRM Systems (HubSpot, Salesforce, Pipedrive, GoHighlevel)
• Communication Tools (Slack, Teams, Zoom, WhatsApp Business)
• Project & Document Management
• Client Communication & Onboarding
• Confidentiality & Discretion
• Time Management & Multitasking
• Remote Work Proficiency
PROFESSIONAL EXPERIENCE
Virtual Administrative Assistant
Sweetlyn Creatives Hub | June 2025 – Present
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Manage daily administrative operations, meetings, and client communications for a creative
agency. Enhanced customer retention by 20% through proactive support and follow-ups.
Streamline workflow processes using Trello and Google Workspace, improving task completion
rates by 35%. Promoted digital financial solutions, increasing transaction volumes by 40%.
Organize content calendars, coordinate brand partnerships, and support digital marketing efforts.
Maintain accurate records, invoices, and schedules to ensure timely project execution. And serve
as the primary point of contact between clients, vendors, and creative teams.
Business Officer
Moniepoint Group | Aug 2024 – Present
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Onboarded 25+ new businesses, directly expanding client base and market reach.
Enhanced customer retention by 20% through proactive support and follow-ups.
Surpassed monthly sales targets, contributing to 15% overall revenue growth.
Promoted digital financial solutions, increasing transaction volumes by 40%.
Strengthened brand visibility through targeted outreach and lead conversion campaigns.
Automation Specialist
Greenfield Global LLC | Feb 2025 – Apr 2025
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Designed and deployed automation workflows (Zapier, ActiveCampaign), reducing manual
workload by 40%.
Integrated CRM, email, and project platforms for seamless cross-team operations.
Minimized repetitive errors and boosted team efficiency by 30% through automation.
Continuously optimized workflows, improving task turnaround times by 25%.
Sales Manager / Admin Support
KamZenith Foods and Beverages Ltd | Aug 2021 – Jul 2023
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Delivered multichannel customer support, maintaining 95% customer satisfaction ratings.
Managed CRM databases, ensuring accurate reporting and improved pipeline visibility.
Coordinated scheduling, KPI tracking, and team operations for smooth business continuity.
Reduced administrative processing time by 20%, freeing up hours for strategic priorities.
Authored professional reports and communication materials, improving internal efficiency by
15%.
EDUCATION
Diploma in Dental Therapy
Federal College of Dental Technology and Therapy, Enugu | 2019
Software Engineering (Full-stack Web Development – MERN)
Power Learn Project Academy, Nairobi County, Kenya | Ongoing
TRAINING & CERTIFICATIONS
• B2B Sales Strategy – LinkedIn Learning (2025)
• Sales Management Certificate – HubSpot Academy (2025)
• Technical Support Fundamentals – Coursera (2025)
• IT Support Skills – Digital Witch Community (2025)
• Customer Service Leadership – LinkedIn Learning (2024)
