Okoli Onyeka Chukwuebuka

Okoli Onyeka. C Professional Administrative Assistant Phone : - Mail:- www.linkdeln.com/in/okoli PROFESSIONAL SUMMARY: Exceptionally organized administrative assistant with over six (6) years of expertise in organizing complex schedules and managing multiple projects. Successfully managed the scheduling and travel arrangements for a team of 30 people, resulting in improved efficiency and increased productivity. Delivered high-quality work with a commitment to excellence, accuracy, and timeliness. SKILLS: ● ● ● ● ● ● ● ● ● ● ● ● ● ● Administrative Support Calender Management and Meeting Scheduling (Calendly, Picktime) Email Management and Stakeholder Coordination.. Exceptional Written and Verbal Communication Accountability, Team Collaboration and Time Management Data entry, Microsoft Office and Google Suite CRM tools (Slack, Trello, Monday,com, Asana, Hubspot, Zendesk, Click-up, Zoom, Teams etc). Lead Generation / Email Lookup / LinkedIn Lead Generation ( Apollo.io) Email Marketing / Email Handler / Email Finding Customer Support (Chat / Email / FB & IG Messenger) Travel itinerary (Kayak, AirBnb) Internet Research / Web Research ( Chrome, Wikipedia, AI etc). E-commerce Store Management Social Media Marketing & Social Media Management WORK EXPERIENCE: EDITH OKWUDILI SERVICES, SCOTLAND UNITED KINGDOM ADMINISTRATIVE ASSITANT, MARCH 2023 - FEBRUARY 2024 ● Implemented an organizational system that improved scheduling accuracy by 25%, resulting in a 30% decrease in missed appointments. ● Enhanced data accuracy by 20% through meticulous auditing, leading to improved decision-making processes and increased client satisfaction. ● Successfully managed multiple projects simultaneously, achieving a 15% increase in project completion rate within tight deadlines. ● Proven track record in customer service and vendor relations. Negotiated contracts resulting in a 10% cost savings on office supplies, contributing to annual budget efficiencies. ● Coordinated company events with up to 200 attendees, resulting in positive feedback from stakeholders and a 25% increase in employee engagement. ● Implemented inventory tracking system, reducing stock discrepancies by 15% and optimizing supply chain operations. ● Accurately processed expense reports, identifying discrepancies resulting in a 20% reduction in fraudulent claims. SAMLENCY LTD, UNITED STATE OF AMERICA ADMINISTRATIVE/EXECUTIVE ASSISTANT, JANUARY 2021 – JANUARY 2023 ● Led cross-functional teams in the implementation of new office procedures, resulting in a 20% reduction in project turnaround time and a 15% increase in client satisfaction scores. ● Developed and implemented a digital filing system, reducing document retrieval time by 30% and enhancing overall office efficiency. ● Managed executive calenders and meeting schedules, achieving a 95% on-time meeting attendance rate and facilitating seamless communication flow across departments. ● Implemented a client feedback system, resulting in a 25% improvement in customer satisfaction ratings and increased repeat business. ● Orchestrated company-wide conferences and seminars, staying within budget constraints and achieving a 20% increase in event attendance. ● Resolved internal conflicts among team members, resulting in a 25% decrease in workplace grievances and improved team morale. ● Spearheaded a team initiative to streamline administrative processes, resulting in a 15% increase in overall departmental efficiency and cost savings. DBLISS CONSULT, ENGLAND, UNITED KINGDOM ADMINISTRATIVE ASSISTANT, JANUARY 2018 – DECEMBER 2020 ● Managed calender of appointments, filed expense reports, composed and prepared confidential correspondence. ● Handled all domestic and international travel reservations, cutting company travel expenses by 12% ● Organized 3+ monthly meetings and their logistical elements (scheduling, preparing the facility, organizing handouts and/or binders for attendees, etc.) ● Conducted training sessions on new software applications, resulting in a 30% increase in team productivity and user proficiency. ● Streamlined office operations, resulting in a 20% increase in efficiency and a 15% reduction in overhead costs. ● Coordinated communications, track and follow up on requests (20+ daily), and identify those of importance which require immediate attention. ● Performed a variety of accounting activities, such as preparing between 10 and 20 check requests, expense reports, purchase orders, and invoices each week. EDUCATION: University Of Nigeria Nsukka, 2023 Postgraduate Diploma( PGD) in Environmental Management & Control. Federal Polytechnic Nekede, Owerri Imo State, 2015 Higher National Diploma (HND) in Urban and Regional Planning LANGUAGE: English