OKOCHA PRECIOUS C.
CUSTOMER SERVICE | SALES REPRESENTATIVE
CONTACT--Zone E, Katampe, Abuja
https://www.linkedin.com/
in/okocha-precious/
EDUCATION
2023 - 2024
NASARAWA STATE UNIVERSITY
PGD Business Adminstration
2016 - 2018
FEDERAL POLYTECHNIC, OKO
HND Public Administration
2013 - 2015
FEDERAL POLYTECHNIC, OKO
OND Public Administration
SKILLS
Lead generation
Active Listening
Customer Support & Relation
Time Management
Leadership
Effective Communication
Excellent Problem Solving
Team Player Attitude
Proven Sales Record
SAAS
PROFILE
Seasoned Sales Representative, knowledgeable about selling in B2C
environments. Leverages exceptional customer relations experience to
win new customers. Skilled at demonstrating products and closing
sales with a tenacious and driven approach. Talented networker with
expertise in cold calling, strategic planning, and task prioritization
focused on maximizing efficiency and sales success.
WORK EXPERIENCE
FEB 2023 - MAY 2024
Super Deal (Health) Company
Virtual Customer Service /Sales Representative
Identified and implemented strategic cold calling techniquies,
leading to a 20% rise in qualified leads.
Consistently surpassed monthly sales targets by an average of
15% by leveraging exceptional customer service skills and
persuasive communication.
Built long lasting client relationships through active listening.
Slimmex Unibloom Int’l
APRL 2021 - MAR 2023
Inbound Customer Service Representative
Increased efficiency of call handling by utilizing available
resources such as script, FAQs, or Knowledge base articles
when assisting customers.
Resolved complaints to satisfy customers and encourage future
transactions.
Wiscar Supermarket
Supervisor /Inside Sales Representative
Achieved results by working with staffs to meet established
targets.
Oversaw daily operations of the departments, ensuring smooth
workflow and timely completion of tasks.
Monitored workflow to improve employee time management
and increase productivity.
G - Suite
ChatGPT4
MAY 2020 - APRL 2024
REFERENCE
Available On Request
