Customer-focused and results-driven professional with 3+ years of experience in client relationship management, inbound customer support, and hospitality services. Adept at resolving client issues efficiently, managing diverse teams, and delivering exceptional service across digital and in-person touchpoints. Proven ability to work independently and collaboratively in dynamic, multicultural environments. Well-suited for remote roles that demand strong communication skills, empathy, adaptability, and a proactive service mindset.