Okeoghene Edenogba

Okeoghene Edenogba

$7/hr
Virtual Assistant | Customer Service | Socail Media Manager
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos City, Lagos State, Nigeria
Experience:
3 years
EDENOGBA OKEOGHENE ADRIAN Lagos, Nigeria | 100278 | (- Email:-| Linkedin:www.linkedin.com/in/okeogheneadrian SUMMARY Hey! I’m Okeoghene, a Virtual Assistant with over three years of hands-on experience supporting executives and business owners. I’m passionate about helping teams stay organized, meet deadlines, and run things smoothly. Also skilled at handling admin tasks, managing schedules, and providing top-notch customer support. I’m proficient with tools like Monday.com, Trello, Asana, ClickUp, and CRM systems like Intercom, Zendesk, and HubSpot. My goal is to make your work life easier by taking care of the details so you can focus on what matters most. Plus, I’m pretty tech-savvy and can quickly pick up new software and processes. My goal is to make life easier for my clients by taking care of the details, so they can focus on what they do best. EXPERIENCE Social Media Virtual Assistant at Zeelr (Intern Remote) Feb 2025 - Present ➢​ Craft and schedule engaging content that boosted audience engagement by 15%.​ ➢​ Keep a close eye on analytics, fine-tuning content for better performance and reach.​ ➢​ Respond to messages and comments promptly, ensuring a positive online presence.​ ➢​ Work closely with the marketing team, supporting campaigns and tracking results to improve strategies.​ Virtual Office Assistant | La Rose Spaces (Contract Hybrid) Dec 2024 - Feb 2025 ➢​ Kept everything on track by scheduling and managing meetings, interviews, and company events.​ ➢​ Organized important documents, ensuring quick access and a clutter-free workspace.​ ➢​ Planned and managed travel arrangements, booking flights, accommodations, and transportation for a hassle-free experience.​ ➢​ Created a well-researched presentation, earning recognition from leadership for valuable insights. Administrative Support | Rockstar Firms (Remote) June 2023 - May 2024 ➢​ Took charge of day-to-day administrative tasks, handling expense reports and confidential information, which improved office efficiency by 30%.​ ➢​ Scheduled and coordinated meetings, ensuring smooth communication between teams and stakeholders.​ ➢​ Planned seamless travel itineraries, booking flights, hotels, and transportation to keep everything stress-free for executives.​ ➢​ Researched and presented key insights in a project that received management praise and influenced important company decisions. SKILLS ➔​Administrative Support & Organization: I thrive on keeping things organized and running smoothly. From managing schedules to handling important documents, I make sure everything is in place so teams can focus on what really matters. ➔​Customer Service & Communication: I genuinely enjoy helping people! Whether it’s answering inquiries, solving problems, or making sure clients feel valued, I bring patience and professionalism to every interaction ➔​Project Coordination & Time Management: Balancing multiple tasks is second nature to me. I’m experienced in using Asana, Trello, and ClickUp to keep projects on track while ensuring deadlines are met, without sacrificing quality. ➔​Data Entry & Documentation: Accuracy is my priority. I take pride in maintaining clean, well-organized records, ensuring data is entered correctly, and keeping everything up to date for seamless operations. ➔​Tech-Savvy & CRM Proficiency: I’m comfortable navigating various digital tools, particularly CRM platforms such as Intercom, Zendesk, Freshdesk, and HubSpot CRM. I also use Slack, Microsoft Teams, and Google Chat daily to stay connected and collaborate effectively ➔​Problem-Solving & Adaptability: I love tackling challenges head-on! When things don’t go as planned, I stay calm, find solutions quickly, and adapt to new systems or processes with ease ➔​ Attention to Detail and Accuracy: I have a keen eye for detail. Whether reviewing documents, tracking project progress, or handling sensitive information, I ensure everything is done right the first time. EDUCATION BRIGHAM YOUNG UNIVERSITY- IDAHO- UNITED STATES Project Management CERTIFICATIONS Virtual Assistant ALX-Africa Wing Assistant Basic Skill Training Basic Data Entry Skills Training Project Management Fundamentals Customer Engagement: Communication and Personality Dynamics, and more SkillsBuild - Customer Engagement and Process Control LANGUAGES English - Fluent Igbo - Native January 2023 - Present
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