Okeke Vivian Chibuzo

OKEKE VIVIAN CHIBUZO Profile Results-driven sales professional with over five years of experience in lead generation, client engagement, and business development. Skilled in prospecting, LinkedIn outreach, and leveraging CRM tools to connect with decision-makers. Proven ability to close deals, schedule partnership meetings, and build lasting client relationships. Highly organized, proactive, and committed to driving revenue growth and exceeding sales targets. Professional Experience Relationship Officer, Unity Bank Plc Managed and maintained a portfolio of individual and corporate clients, ensuring high levels of customer satisfaction and loyalty. Promoted and cross-sold banking products and services, including loans, savings accounts, and investment opportunities. Assisted clients with account opening, documentation, and other banking procedures. Conducted financial needs assessments and provided personalized recommendations to clients. Monitored client accounts for compliance with bank policies and regulatory requirements. Resolved customer complaints and issues efficiently to maintain positive client relationships. Coordinated with internal departments to facilitate smooth service delivery and transaction processing. Achieved and exceeded sales and business development targets by fostering long-term client relationships. Prepared reports on client activities, account status, and business development opportunities. Participated in marketing initiatives and community engagement programs to expand the client base. Skills/Tools: Client Relationship Management, Customer Service, Sales, CrossSelling, Financial Needs Analysis, Microsoft Office Suite, Communication, Negotiation. 11/2020 – 03/2025 Nigeria Independent Dispatcher, Truckloader Logistics Coordinated and managed daily freight operations, ensuring timely pick-ups and deliveries for multiple clients. Made 150+ calls per day to drivers, carriers, and clients to provide updates, confirm schedules, and resolve operational issues. Scheduled and optimized routes to maximize efficiency and reduce transportation costs. Maintained accurate records of shipments, deliveries, and driver performance using CRM and loadboard tools (e.g., LoadBoard, 123Loadboard, Sylectus). Negotiated rates and contracts with carriers to ensure competitive pricing and profitable operations. Monitored compliance with safety regulations and company policies to reduce operational risks. Resolved unexpected challenges such as delays, accidents, or route exceptions promptly. 01/2023 – 12/2024 Maryland United State • • • • • • • • • • • • • • • • • • Built and maintained strong relationships with drivers and clients to ensure repeat business. Leveraged technology tools (Google Voice, Microsoft Excel, Zoho CRM) to streamline dispatch operations and improve reporting. Skills/Tools: Dispatch Coordination, Route Optimization, LoadBoard, Sylectus, 123Loadboard, CRM Management, Microsoft Excel, Google Voice, ProblemSolving, Communication, Coldcalling • • • Sales Executive, EBCG Conducted targeted outreach to decision-makers, including CFOs, COOs, and other executives, to promote and sell meetings, forums, and partnership opportunities. Scheduled and coordinated partnership meetings and business development discussions with key prospects. Built and maintained a qualified pipeline of prospects using LinkedIn, cold calls, and email campaigns. Utilized sales and outreach tools including Lemlist, ContactOut, Adapt.io , and Pipedrive to identify, contact, and track leads. Personalized messaging and communication strategies to increase engagement and secure meetings with high-level executives. Monitored campaign performance, adjusted outreach strategies, and reported on engagement metrics to optimize results. Researched target companies and industries to identify potential partnership opportunities and decision-makers. Skills/Tools: Lead Generation, Cold Calling, LinkedIn Outreach, Email Campaigns, Sales Prospecting, CRM (Pipedrive), Lemlist, ContactOut, Adapt.io , Communication, Cloudtalk, Appointment Scheduling, Business Development. • 07/2025 – 09/2025 Slovakia Europe • • • • • • • Sales Representative, Everlane Logistics Recruited and onboarded qualified drivers to meet company operational needs. Conducted 80+ calls per day and outreach on LinkedIn to screen, interview, and assess potential drivers. Coordinated with drivers to ensure timely availability for pick-ups and deliveries. Maintained an organized database of driver contacts, availability, and performance records using CRM and Excel. Negotiated driver rates and contracts while ensuring compliance with company policies and regulatory requirements. Monitored driver performance and compliance with safety and operational standards. Built strong relationships with drivers to ensure retention and consistent service quality. Streamlined recruitment processes to quickly fill open positions and reduce operational delays. Skills/Tools: Driver Recruitment, Cold Calling, LinkedIn Outreach, CRM Management, Route Coordination, Negotiation, Microsoft Excel, Justcall.io • • • • • • • • • 04/2025 New York United State