Okeh Luke

Aside from being a Virtual Assistant, I am proficient in customer support and telemarketing and I utilized these skills expertly in my previous employment where I was able to schedule over 50 appointments, resolved over 300 customers' complaints, cold called over 100 leads while effectively supporting the executive.

My previous client has this to say about my expertise "Luke was very proactive and pays a lot of attention to details while working with me. He does his job with such delight and rapport easily with customers. I will surely recommend him to anyone who needs a great customer support agent or virtual assistant. I look forward to working with him in the future"⭐⭐⭐⭐⭐

My Area of Expertise include:

✔ Customer Support (Email, Phone & Live Chat)

✔ Executive Support

✔ Email Marketing

✔ Data Entry

✔ Phone Communication

✔ Conflict Resolution

✔ Technical Troubleshooting

✔ Cold & Warm Calling

✔ Inbound and Outbound Correspondence

✔ Telemarketing

✔ Order Processing, tracking, and fulfillment

✔ Web Research

✔ Script Reading

✔ Social Media Mangement and Marketing

✔ Appointment Scheduling

✔ Lead Generation

✔ Track sales and metrics in the CRM systems

✔ Sales Closing

✔ Email and Calendar Management