Okeh Dickson

Okeh Dickson Enugu, Nigeria- |- Professional Summary Proactive and detail-oriented professional with a background in sales and customer service, recently trained as a Virtual Assistant through ALX Africa. Equipped with hands-on experience in Google Workspace, data entry, project coordination, and remote productivity tools. Passionate about providing efficient administrative and client support in tech-driven, virtual environments. Skills Virtual Assistant Tools & Tech Proficiency:         Google Workspace (Docs, Sheets, Calendar, Meet, Gmail) Microsoft Office Suite Canva (basic design tasks) Zoom & Slack Trello, Asana (Project Management Tools) Calendly & Scheduling Tools CRM Platforms (basic knowledge) File Management (Google Drive, Dropbox) Administrative & Support Skills:        Data Entry & Online Research Email & Calendar Management Travel & Meeting Arrangements Task Prioritization Report Preparation Time Management Confidentiality & Discretion Communication & Interpersonal Skills:      Client Relationship Management Sales & Customer Service Written and Verbal Communication Conflict Resolution Team Collaboration Work Experience Sales Executive AXA Mansard Insurance, Enugu, Nigeria Jan 17, 2025 – Present     Conduct sales and marketing of insurance products to individual and corporate clients. Provide excellent customer service, responding to client inquiries and resolving issues promptly. Build and maintain strong client relationships, increasing customer retention and satisfaction. Achieve monthly sales targets and contribute to overall team performance. Education & Certifications Bachelor of Engineering (B.Eng) in Materials and Metallurgical Engineering Federal University of Technology, Owerri Graduated: 2019 Virtual Assistant Training ALX Africa Completed: 2025  Covered: Google Workspace, Travel & Meeting Arrangements, Data Entry & Online Research, Project Management Tools