Okeh Chidimma Catherine

Okeh Chidimma Catherine CONTACT  67 Gunning Road Abakaliki Ebonyi State - - SKILLS OBJECTIVE To utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating working environment. EXPERIENCE Virtual Assistant October 2020 - Wilson Limited Team building January 2022 • Created and entered delegated information into databases. Problem solving • Handled confidential and sensitive information with utmost discretion to maintain high level of professionalism Answered telephone to screen calls, provide information and take messages. and confidentiality. • Answered telephone to screen calls, provide information and take messages. Handled email correspondence to maintain clear, concise, Reviewed and updated client correspondence files and scheduling and timely communication with clients. database. catering and preparing supporting materials. • Organized conferences and special events by setting up • Proofread business documents to check spelling, Handled email correspondence to maintain clear, concise, and timely communication with clients. grammar, and compliance with office policies. • Used advanced Microsoft Word skills to compose, prepare and edit correspondence. • Handled day-to-day needs and special projects with good Managed social media accounts and online presence for clients by creating posts and monitoring engagement. multitasking and research skills. Virtual Personal Administrative Assistant January 2021 - G-global Paint January 2023 • Answered telephone to screen calls, provide information and take messages. Created and entered delegated information into databases. • Compiled and analyzed data from monthly reports to prepare presentations for management. • Documented payments and expenses to keep financial Received and directed incoming calls to appropriate personnel. records current. • Guaranteed payroll accuracy by tracking time, calculating extras and updating forms. Contributed to weekly meetings for • Used advanced Microsoft Word skills to compose, prepare project work. and edit correspondence. • Input and updated information in corporate database, Proofread business documents to check spelling, grammar, and compliance with office policies. maintaining confidentiality of data. General Virtual Assistant November 2023 Golden Denimor Technology - February 2024 • Conducted thorough research and compiled data on Copied and distributed printed material to meet office needs. various topics to deliver accurate and well-organized reports and presentations. • Managed social media accounts and online presence for Handled day-to-day needs and clients by creating posts and monitoring engagement. special projects with good multitasking and research skills. • Reviewed and updated client correspondence files and scheduling database. • Documented payments and expenses to keep financial records current. • Received and directed incoming calls to appropriate personnel. • Maintained efficient office environment by routing incoming and outgoing mail. Content Writer Oct 2023 - 2024 KDM GROUP • Wrote articles, bulletins, sales letters, speeches and other related informative, marketing and promotional material. • Adjust the narrative style and word choice to match the intended audience. • Built and executed the project plans based on client specifications and feedback. • Engage consumers by targeting the language and tone of messages to the particular product, medium and type of customer. • Edited existing written material and submitted written material for approval to supervisor, editor, or publisher. • Promoted the writing using social media postings and personal appearances like launches and public readings. Content Writer Apr 2022 - 2024 City Crown Properties • Conducted in-depth research and stayed up-to-date on industry and competitor content. • Managed requests for captions, social media and website content and partnered with multiple teams to confirm timely delivery of projects. • Wrote in explanatory and procedural styles for varying audiences. • Deployed data and research to evaluate content's impact and pushed for continuous improvement for real, measurable impact. Content Writer General Electric Limited April 2022 December 2023 • Drove creation of quality content in variety of engaging formats. • Utilized time management skills to prioritize and schedule projects in order of importance. • Collaborated with teammates on editorial calendar and on visual layouts, interactions, and tone. • Maintained updated understanding of writing industry and genre trends to strengthen writing success and marketability. • Worked in print, broadcast and internet platforms to produce the desired message and sell products. • Engage consumers by targeting the language and tone of messages to the particular product, medium and type of customer. Email Support Representative January 2024 - Mozem Nig Lit February 2024 • Prioritized workloads to successfully manage large volume of emailed support requests daily. • Documented conversations comprehensively in call center database. • Switched between knowledgebases to manage support work for different client accounts. • Created and implemented solutions for common issues based on pre-scripted repair plans. • Removed broken or outdated hardware, replacing with new parts to achieve desired level of performance. • Collaborated with staff, users and management to establish requirements for new systems or modifications. • Patched software programs to close security loopholes and update systems with latest functionality. • Supported non-technical users by quickly investigating and resolving hardware and software issues. Editor and proofreader March 2024 - Authoress Golden Novels • Corrected grammatical, spelling and typographical errors and called out inconsistent content and format. • Proofread print-related marketing materials and flagged errors and questions using recognized industry-standard symbols. • Coordinated with authors, copywriters and studio artists and verified universal use of latest revisions and versions. • Performed quality assurance on work of others and Currently handled sensitive and confidential documents. • Developed and maintained collaborative and trusting relationships with colleagues and clients. • Looked for formatting consistencies and other nongrammatical problems with potential to impact quality of final work. • Used standard printers' marks to indicate errors in type, arrangement and grammar. • Worked with authors and editors to coordinate corrections in works. • Employed proofreading and editing software to catch errors and mistakes in writing. • Coordinated proofs, including routing different versions between authors, editors and printing teams. Editor and Proofreader 2024 - Currently ContentCrafters Hub • Handled typesetting and positioning of page elements to produce work in line with specifications. • Checked writing for plagiarism Proofread drafts and final deliverables, checking for accuracy and errors. • Flagged errors and inconsistencies, suggesting appropriate revisions. • Fixed copy, design, and stylistic inconsistencies across versions and writing rounds. • Evaluated and edited work for consistency in style, voice and word usage. Editing manager April 2024 - Mercatura Technology School • Partnered with other internal departments to deliver cohesive, consistent projects that exceeded expectations. • Planned publication's content to satisfy established style, size limitations, and editorial policies. • Discussed work with authors to help improve content and style. • Created, updated and maintained internal style guide and other documentation. • Implemented new tactics to improve editorial procedures and save time. • Communicated effectively with writers, internal personnel and clients via various channels. • Directed production system to meet deadlines with optimal layouts and printing schedules. • Coached and mentored writers to boost skills and improve consistency in work. Currently EDUCATION Social Work University of Calabar GPS 4.0 REFERENCE Emmanuel - Alfred worldwide Human Resource- CERTIFICATION Alison.com Email marketing for business Alison.com Basics of copywriting Alison.com Marketing through the internet and social media Udemy.com Editing and proofreading Coursera Proofreading 2022