Sample of Past Work
As an experienced Virtual Assistant and Administrative Professional, I have successfully supported businesses by delivering high-quality remote services. Here's a sample of my previous work:
Client:
Covenant Microfinance Bank
Role:
Virtual Assistant / Auditor
Duration:
6 months (Remote)
Tools:
QuickBooks, Google Workspace, Slack, Microsoft Office
Key Responsibilities:
- Managed daily financial records and performed accurate data entry using QuickBooks.
- Prepared detailed financial reports and audit summaries, identifying discrepancies and recommending actionable solutions.
- Provided customer service support via email and chat, ensuring timely resolution of inquiries and maintaining a high level of client satisfaction.
- Organized virtual meetings, managed calendars, and handled internal communication to ensure smooth team operations.
- Assisted in the implementation of workflow systems that improved task tracking and project delivery.
Achievements:
- Reduced reporting errors by 30% through diligent data verification and process improvements.
- Improved overall team efficiency by streamlining scheduling and task management.
- Delivered all projects ahead of deadlines while maintaining accuracy and attention to detail.