Okafor Lucy

LUCY CHIDINMA OKAFOR Jakande, Lekki. Lagos State--PROFESSIONAL PROFILE I am hardworking, confident, committed, dependable, adaptable and not averse to learning. I have good writing and communication skills and have great passion for management. I pay attention to details, readiness to offer values and I have excellent organizational and time management skills. I am flexible and have an adaptable approach to work, I have the ability to use my initiative and work in a calm and professional manner. Skills and Competences  Customer service and Client relationship management  Communication skills  Team work  Problem solving  Ability to multitask  Fast learning  Proficiency using MS office, Zendesk, Trello, Slack EDUCATION University of Benin, Benin city, Edo state-  B. Sc. Theatre art Core module studied; Management, Media and Costume WORK EXPERIENCE Reuxville Homes Personal Assistant April 2021 - February 2022 • Answer phone calls and respond to emails • Schedule meetings • Book travel arrangements/ Hotels • Manage resources and source correspondence • First point to contact between client and company, Investors and CEO • Conduct research Elaborate Solutions Limited Executive Assistant /Customer Care Representative (NYSC). January 2020 - October 2020 • Receive guests and schedule meetings • Answer phone calls and clients inquiries • Receive and sort Air/Sea freight shipments • Data entry , filing and updating of records 1 • Issue waybills, receipts and confirmation of client’s payment G&R universal solutions Customer Care/ Sales representative/cashier. July 2019 - November 2019 • Handle administrative duties. • Increase sales by 70% through advertising and great customer service • Gain more client base by providing good customer care service. • As the front desk officer, I make sure the reception area is always clean and customer friendly. • Kept sales records up to date. Capture Media Network Executive Assistant September 2018 - February 2019 • Production Assistant • Personnel supervisor and getting appropriate personnel for specific events • Receiving and dialing of calls for collecting required information Purchasing supplies • Project management • Scheduling of meetings Fountain of Wisdom Academy Secretary. 2013/2014 • Handle administrative duties • First point of contact for visitors • Organize meetings and take minutes of meetings • Receiving and dialing of calls, taking messages • Type, collation and filing. 2