OKAFOR CHIDERA | VIRTUAL ASSISTANT-,-, Portfolio
Port Harcourt, Nigeria.
SKILLS AND CERTIFICATION
Technical Skill/Tools: Google Workspace, Ms Office, Zoom.
Certifications: Virtual Assistant | ALX
WORK EXPERIENCE
Mr. Chukwuemeka Augustine Nigeria-Remote
Administrative Virtual Assistant. Jul 2024-Jan2025
Implemented automated calendar reminders and tailored follow-up processes to cut appointment no-shows by 40%.
Maintained executive calendars precisely, handling conflicting priorities and allowing my client to recover 10+ hours per week.
Identified and compiled relevant information to support business operations and projects.
Nulis Fashion Boutique. Port Harcourt, Nigeria
Customer Service Representative. Aug 2019- Jan 2020
Ensured customer satisfaction by providing excellent customer service, responding to inquiries and resolving issues promptly to ensure customer satisfaction.
I coordinated returns and exchanges, ensuring seamless communication with customers and resolving any issues that arose during the return process.
Maintained Store Appearance and Operations.
VOLUNTEER ACTIVITIES
Prepared travel Itineraries- Completed and organized necessary travel documents such as passport, visas, and so on.
Designed and delivered a well-tailored presentation outlining content ideas and captions, aligning with their brand goals and objectives.
Effectively researched and compiled data in a visually appealing way according to the client’s preference.
EDUCATION
Bachelor of Medical Laboratory Science (BMLS)
