Ojo Precious

Hello everyone,

My name is Ojo Precious. I’m a customer service professional with over two years of experience supporting customers across fintech and logistics. I’ve handled high-volume inquiries through phone, WhatsApp, email, and live chat, while using CRM tools like HubSpot, Freshdesk, and intercom to track issues and follow up effectively. I’m known for staying calm under pressure, resolving issues quickly, and building trust with customers. I enjoy working in fast-paced environments and I’m excited to be here.

have hands on experience in relating well with customers

Responded to customer inquiries via phone, email, and social media channels.

Provided accurate information about products

Maintained and updated customer records in CRM systems.

Followed up with customers to ensure satisfaction and retention.

Handled refunds, exchanges, and service adjustments when necessary.

Collaborated with sales and operations teams to ensure smooth service delivery.

Managed high-volume customer interactions while maintaining quality service.

Generated daily/weekly reports on customer feedback and service performance.