Ojo Ogofoluwa

OJO OGOFOLUWA MODUPE Abuja, Nigeria || P:- || Email:- WORK EXPERIENCE GOMSON PHARMACY LIMITED Office Assistant || Customer Representative (Hybrid) Benue, Nigeria October 2023- February 2024  Schedule appointments and update schedules  Handles clerical tasks , such as sorting and sending mail throughout the office  Responded to emails, phone calls and messages in a timely manner .  Resolved complaints and conflict resolution.  Established and maintained customer relationship  Transcribing audio and video contents during meetings and presentations THE NABO.SHOES Lagos, Nigeria Social Media Manager|| Logistics Personnel|| Customer Representative || Content Creator (Hybrid) October 2022 - October 2023 Role  Managed content creation for a small business Instagram page.  Collaborated with the owner on event flyers, edited videos for sales and after-sales tools.  Assisted with ad strategies during budget constraints.  Responded to emails, phone calls and messages in a timely manner .  Resolved complaints and conflict resolution.  Established and maintained customer relationship.  Organized delivery of goods to customers based on their preferences LP COSMETICS Content Creator (On-Site) Lagos, Nigeria April 2021 - January 2022 Roles  Collaborated with owner on content creation SHALOM DIAGNOSTIC CLINIC. Reception Officer || Student Trainee (On-Site) Lagos, Nigeria June 2019 - August 2019 Roles  Performed data entry and maintenance of data  Scheduled appointments  Responded to patient’s complaints and inquiries EDUCATIONIONAL QUALIFICATION Afe Babalola University , Ado-Ekiti, Ekiti state August 2018- October 2022 Bachelor’s Degree in Medical Laboratory Science (MLS) (Second Class UPPER Division) ADDITIONAL QUALIFICATION Coursera March 2024 Content writing (free course) ADDITIONAL INFORMATION SKILLS: Social media marketing, Content Marketing/creation, Ads strategies, Graphic designs , Email Marketing , Search Engine Optimization ,Data entry, writing , typing . TOOLS & TECHNOLOGIES: Meta, Instagram, Canva, Microsoft Office Suite, Google Workspace, Ads Manager , CapCut , Google Analytics, Hubspot. Slack , Notion.