Ojiteli Kenechukwu

OJITELI KENECHUKWU C VIRTUAL ASSISTANT CAREER BACKGROUND: I am a dedicated and tech savvy virtual assistant looking forward to enhance and develop my knowledge and skills by being productive towards business growth, Empathy is my watchword CAREER SUMMARY: IT (APPLICATION) SUPPORT Capricorn Digital Limited December 2020 - August 2021 - Troubleshoot and Resolve clients issues via email and telephone support. -Escalate issues to the right team. -Sensitise clients on company's products -Provide support to clients. CUSTOMER SUPPORT REPRESENTATIVE Zenith Bank Plc March 2020 - November 2020 -Maintain and manage existing account -Respond to and resolve customer's enquiries -Ensure best practices in rendering services to customers SPECIALIZATIONS: -Email Handling and Communication -File maintenance and management -Phone handling and support -Google Suites ACADEMIC BACKGROUND: NNAMDI AZIKIWE UNIVERSITY, ANAMBRA Bachelor of Science Computer Science -) FEDERAL SCIENCE AND TECHNICAL COLLEGE Class of 2010 CONTACT INFORMATION: Call: - Email:-