GBEMISOLA OJIFINNI
Virtual Assistant
Lagos, Nigeria | -|-
SUMMARY
As an efficient and passionate virtual assistant, I bring a wealth of skills and experience to the table, including creativity,
data-driven strategies, strong communication, proficient administrative abilities, and full proficiency in various
technological tools. With a focus on providing exceptional customer support services, I'm well-equipped to ease your
stress and streamline your workflow. Whether it's managing your email and calendar, handling correspondence, or
conducting research, I'm dedicated to delivering high-quality work and exceeding your expectations. I'm constantly
seeking ways to improve my skills and knowledge, and I'm committed to staying on top of the latest trends and
technologies to provide the most innovative solutions to your needs.
EDUCATION
Federal University of Technology, Akure – Akure, Ondo State
Agricultural Extension and Communication technology
WORK EXPERIENCE
Assistant and Research Coordinator
2024
Discoveria – Ibadan, Oyo State.
● Collected and arranged data on startup businesses, including market trends, financials, and growth potential.
● Managed a calendar for team members, ensuring efficient coordination of meetings, appointments, and
reminders.
● Conducted comprehensive research on forestry in Lagos and Abuja, analyzing market demand for forest
products, identifying sustainable forestry practices, and investigating government policies and regulations
related to forestry.
Social Media Manager and Sales Representative
2023
ENACTUS FUTA– Akure, Ondo State.
● Managed the entire customer experience, from tailoring orders to delivery, and collected feedback to support
the continuous improvement of products and services.
● Handled social media accounts, creating and posting engaging content to increase brand awareness, promote
products, and attract new customers.
● Worked closely with the team lead to identify opportunities for growth and implement strategies to increase
sales and customer satisfaction.
Customer Service Specialist
2023
Vamoove– Akure, Ondo State.
● Ensured timely delivery of customer orders, ensuring accuracy and precision in accordance with customer
specifications.
● Maintained positive relationships with customers by actively listening to their preferences, addressing concerns,
and collecting feedback to improve the quality of services.
● Documented customer preferences, feedback, and other relevant information to enhance customer service and
support future business decisions.
SKILLS
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Software proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs,
Sheets, Calendar), and project management tools (Asana, Trello), Canva for creative design.
Organization skills and Time Management.
Communication skills
Administrative abilities.
Strong research and Record keeping skills.
Report writing and Presentation Preparation
LANGUAGES
English
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