Ojelyn Larga Madla
Address: Blk 13 Lot 19 Begonia St. Elvinda Village, Brgy. Fatima San Pedro, Laguna
Mobile No:-
Email Address:-
Objective:
Seeking an entry-level position to continue my career in a high-level professional environment. To secure employment with a reputable company, where I can utilize my skills.
Employment History
Position: Fraud Analyst/Limitation Teammate (February 2022-Present)
Disputes & Claims Representative (February 2021- February 2022)
Customer Solution Teammates (January 2020- February 2021)
Company: PayPal Philippines
Address: Filinvest Axis Tower One, Northgate Cyberzone Alabang, Muntinlupa City
Job Description
Front line support advocate for customer service. Handles account changes, password reset, payments and transaction inquiries.
Working on dispute cases and appeal, merchant account reviews and outbound calls to shipping companies for validation and tracking.
Position: Team Lead Trainee (November 2018- January 2020)
Transition Sales Support (August 2018 – October 2018)
Team Lead Assist (September 2017 – August 2018)
Sales Associate (June 2016- September 2017)
Company: Concentrix
Address: Block 44 Northgate Cyberzone,Alabang Zapote Rd. Muntinlupa City
Job Description
>Real Time Assistance and Floorwalk
>Coaching and feedback to make sure all metrics are being taken care of.
>Drive sales and performance. (Sales and VOC)
>Create personalize action plan to make sure team is hitting daily and monthly target.
>Admin Tasks
Educational Background
College
Course: Bachelor of Secondary Education (Major in English) -
School: Santa Cruz Institute
Address : Banahaw, Santa Cruz, Marinduque
Secondary
School : Marinduque National Highschool -
Address: Boac, Marinduque
Elementary
School: Bagong Buhay Elementary -
Personal Information
Permanent Address: Blk 13 Lot 19 Begonia St. Elvinda Village, Brgy. Fatima San Pedro, Laguna
Birthdate: February 10,1995
Birthplace : Boac, Marinduque
Sex: Female
Civil Status: Single
Nationality : Filipino
Character References
Sheila Mae David
PAYPAL PHIL-
Team Leader
John Herwin Valenzuela
PLDT -
PLDT Supervisor
