Ojating Edim

With over 3 years of dedicated experience in customer support and virtual assistance, I am committed to delivering top-notch service and support to clients worldwide. My passion lies in ensuring customer satisfaction and streamlining administrative tasks to enhance productivity. 

Highlights: 

📍Resolved 95% of customer inquiries within 24 hours through prompt and efficient communication. 📍Increased team efficiency by 30% through process optimization. 📍Managed a workload of over 500 tickets per week. 

💎 Skills:

 🔸Customer Support 

🔸Email Management 

🔸Live Chat Suppor

t 🔸Data Entry 

🔸Calendar Management 

🔸Administrative Support 

🔸Problem Solving 

🔸Time Management 

🔸Communication Skills

 🔸Multitasking 

💎 Tools:

 🔸Zendesk 

🔸Freshdesk 

🔸Help Scout 

🔸Trello 

🔸Slack 

🔸Microsoft Office Suite 

🔸Google Workspace 

🔸Asana 

🔸Intercom 

🔸Zapier 

Ready to elevate your customer support and administrative tasks to the next level? Click on the Invite to Job button and I'll respond as soon as possible. 

Best regards 

Ojating