Oindrila Roy

OINDRILA ROY :- :- SUMMARY A highly adaptable, self-motivated, and dependable professional with a strong work ethic and exceptional time management skills. Known for being an enthusiastic team player with excellent communication and interpersonal abilities, while also demonstrating initiative and independence when required. Skilled in problemsolving with a resourceful and analytical approach, and experienced in negotiating to reach mutually beneficial outcomes. Consistently eager to learn, grow, and take on new challenges with a proactive mindset. Committed to delivering high-quality results, contributing positively to team dynamics, and continuously improving both personally and professionally in dynamic and fast-paced environments. KEY SKILLS Customer Service Excellence Communication & Interpersonal Skills Conflict Resolution & Problem-Solving Sales & Marketing Project Management TMS Excel, MS Word Adobe Photoshop Time Management Social Media Management PROFESSIONAL EXPERIENCE FLIGHT ATTENDANT, AIR INDIA OCTOBER 2023 - NOVEMBER 2024 Provided attentive and courteous customer service to passengers, contributing to a safe, comfortable, and positive in-flight experience. Conducted pre-flight safety checks, demonstrated emergency procedures, and ensured compliance with safety regulations. Assisted passengers with special needs, including elderly passengers and those traveling with infants. Managed in-flight sales, provided refreshments, and addressed any passenger inquiries or concerns. Handled in-flight emergencies and medical situations, providing first aid and coordinating with the flight deck and ground personnel SALES EXECUTIVE, M/s. GREEN RAY TECHNOLOGIES PVT LTD. DECEMBER2022 - OCTOBER2022 Managed and served 30+ multinational clients for large-scale digital electronic devices ·Helped in the developing marketing strategies and increased company outreach ·Organized internal scrum meetings to fasten the supply chain process and decrease latency Played a pivotal role in achieving consistent sales growth and customer satisfaction. EDUCATION B.A. POLITICAL SCIENCE SHRI SHIKSHAYATAN COLLEGE, CALCUTTA UNIVERSITY KOLKATA JUNE 2021 - JULY 2024 HIGHER SECONDARY U.P. PUBLIC SCHOOL SURI,WEST BENGAL May 2019 - May 2021 LANGUAGES English Hindi Bengali